Problem What to do
There is no sound from my radio
1. Check that the volume is not set to the minimum.
2. Make sure that the radio has been able to locate
DAB/FM stations.
The display shows ‘NO SERVICES
AVAILABLE’ in DAB mode
1. Make sure that DAB coverage exists in your area.
2. Try adjusting the position of the aerial or location
of the radio.
Poor reception
1. As with any radio service, there will be areas of
weak signal that may cause poor reception.
2. Follow the instructions for Manual Tuning and
adjust the aerial while monitoring the signal
strength until the optimum signal is obtained. If
reception is still poor, try re-locating the radio to
another part of the room.
I cannot access secondary services
1. At the time of publishing this manual not many
secondary services are available in the UK.
2. This will increase as more DAB stations start
broadcasting. If a secondary service station is
available, the secondary indicator ‘>>’ will be
displayed next to the station name.
Some of the buttons on the DAB Digital
Radio are not working
1. This may be caused by electrostatic discharge.
2. Turn the Portable DAB Radio off, disconnect the
mains plug and reconnect after a few seconds.
Troubleshooting5