Troubleshootin
g
Error Location Type Description
Cause Solution
Cross threade
d
CAN cable.
CAN cables car
ry 24 V dc power and
communicatio
n between modules.
A cross thread
ed CAN cable
connector may
cause problems with
communicati
on and/or power to
modules. Car
efully check for cross
threaded CAN
connections on the
MCM and on oth
er modules.
No 24 VDC
supply to module.
Green light on each module should
be lit. If green light is not lit, check
to make sure each CAN cable
connection is not cross threaded and
is tight.
Verify the
power supply is outputting
24 V dc. If
not, check power supply
wiring. I
f wiring is okay, replace the
power sup
ply.
Module does not
have software.
Insert a software upgrade token
into the ADM and cycle the power.
Make certain to wait until the upload
is complete before removing the
token. For more information on
loading software, refer to module
programming manual 3A1244.
Loose o
rbroken
CAN cab
le.
Check the CAN cables running
between GCA modules. Check for
cross threading and tighten if needed.
If the problem still persists, grasp the
cable near the connector, move it
around, and watch the flashing yellow
light on the GCA modules. If the
yellow light stops flashing, replace
the CAN cable.
Dial set to wrong
position.
Ens
ure the MCM dial is set to the
cor
rect position (E-30: dial position =
2, E
-XP2: dial position = 3).
CACM MCM MCM Commu-
nication Erro
r
Software
mismatch
between
modules.
Installing a new module in the
system, or swapping in a module
from another system, may cause a
software mismatch. Update software
in all modules by following the
procedure in your system's manual.
Make certain to wait until the upload
is complete before removing the
token. For more information on
loading software, refer to module
programming manual 3A1244.
18 333024N