GXE502X User Manual 11/2/2009
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o Group Name: Enter a name for the group you want to create. For example: customer
service, sales, shipping, security, etc.
o Extension: Enter an extension number for this ring group. The leading digit for this
extension must correspond with the Leading Digit of Extensions. If you are an advanced
user the leading digit can correspond to any of the leading digits of the profiles associated
with Internal Calls under call routing.
o Ring Mode: Select a ring method for this hunt/ring group. Parallel will ring all group
members simultaneously, while Serial will ring members one at a time, starting from the
first group member. A round-robin variation of Serial is also available, and is explained
below. Setting this option to Serial will increase the time in which incoming calls are
forwarded to voicemail compared to Parallel if there are more than 5 members in the group.
o Parallel Ring Interval: This is the time in seconds (from 20 to 180) that all the extensions
in the hunt/ring group will ring simultaneously.
o Serial Ring Attempts Per Member: This field lets you select the number of ring attempts
to each group member before forwarding to the next member. Please make note that this
field is available only if the Serial ring mode is enabled.
o Serial Ring Interval: This field lets users select the ring time interval between ring group
members (Serial only).
o No Answer Forward To: This field will allow the administrator to select where to route the
call in case no one in the hunt/ring group was able to answer. It can be sent to another
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