GXE502X User Manual 11/2/2009
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1. Introduction
Thank you for purchasing the Grandstream GXE502X IP-PBX, a SIP-based, affordable, feature-rich
converging communication platform designed to meet the communication requirements for small to
medium sized enterprises.
The GXE502X provides the cutting-edge IP-based communications that businesses demand while
leveraging existing infrastructure and providing a smooth transition into IP telephony. Based on open-
standard SIP, the GXE502X can easily integrate into and interoperate with other components of your
existing communications network while providing a rich set of features to reduce costs and increase
productivity. Built-in FXO and FXS ports enable the GXE502X to interface with analog lines and
devices while concurrently registering to SIP trunks and SIP-based trunk gateways to maximize
available communications resources. The PoE (power over Ethernet) capability (LAN port) and low
power consumption (15Watt Max.) solidify the GXE as an environment friendly solution (compared to
similar PC based systems). This also ensures non-stop communication even during power outages
(necessary UPS required)
The GXE502X also includes an Express Setup wizard and an intuitive user interface that allows users
to quickly configure extensions. .. Voicemail, fax mail, faxmail-to-email, conference bridges and other
enhanced features can be turned on with minimal effort via the GXE502X web configuration interface.
The GXE’s broad feature set, ease of operation and affordable price range make it ideal for any SMB.
Equipment Packaging
The GXE502X IP-PBX package contains:
1) One GXE502X IP-PBX unit
2) One 12 Volt power adapter
3) One Ethernet cable
2. Extension Configuration
Phone Extensions
The front end menu of the GXE web interface is the Phone Extensions menu. This menu and its
several different sub menus allow users to configure and add extensions with ease.
Extensions for internal users can be created from the Express Setup menu of a factory-default
GXE502X or from the Phone Extensions menu at any time. The extensions can be local users
(shown in Green in the Extensions Directory) in the internal network, or remote users connecting over
the open Internet (shown in Blue in the Extensions Directory). This flexibility allows GXE502X users
to bring their office extensions virtually anywhere that has a broadband Internet connection. This
gives users easy access to personnel (home office and road warriors alike) without incurring any
PSTN toll charges.
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