GXE502X User Manual 11/2/2009
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Hunt/Ring group, an extension, a voice menu (auto-attendant) or to the hunt/ring group’s
voice mail box.
o Waiting Tone: Lets users choose either a normal ring-back tone or the system music to be
played back to the ring group caller.
o Members: List the phone extensions of the members of the ring group, separated by
semicolons.
o Round Robin of Serial Ring Starting Attempt: This allows the starting position of the ring
group to increment for the next call to the group, instead of starting at the first member for
all calls.
Enter a number to specify the number of ring group members to be included in the
round robin ring mode.
To disable the round-robin mode, enter “1”.
To round-robin among all ring group members, enter the total number of ring group
members listed.
Example: - Ring group members: 6001;6002;6003;6004
- Round Robin of Serial Ring Starting Attempt: 3
The ring group incoming calls will round robin between 6001, 6002 and 6003. But 6004 will
always be the last one to receive calls.
o Email for Message Delivery
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: Enter the email address to deliver voicemail-to-email
messages for this ring group.
o Password to Retrieve Voicemail: Set a password to retrieve this voicemail/fax mail box.
Advanced:
o Call Routing Profile: By default the Hunt/Ring group will get assigned the internal call
and general outbound profiles. This is done so that the group can call all the extensions
that are members or forward a call to any of the extensions when no one picks up.
o Authorization Profile: The administrator can assign a predefined authority profile to
this extension so that they might require a password to perform certain calls
o Voice mail storage time: This is the period of time in days that the GXE-502X will keep
the voice/fax mail messages stored in flash memory. After the time has passed the
GXE-502X will delete the messages automatically to save space in memory. Default 30
days.
When finished, click the Submit button to save the changes.
Modify: Click the extension number to select the ring group to be modified. This will load the
hunt/ring group details page which allows users to modify all of the group’s settings. When done,
click the Submit button to save the changes.
Delete: Click the Delete button on the bottom to delete the ring group. Users will be prompted for
confirmation via a dialog box; click OK to confirm or Cancel to go back.
6. Auto-Attendant Configuration
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Note: Multiple email addresses can be entered, separated by ; .
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