GXE502X User Manual 11/2/2009
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Incoming calls can be directed to the Auto-Attendant to provide immediate and professional service to
callers and automatically route calls to intended parties. It is also possible to schedule different auto-
attendants rules to be played based on the time, date and day of the week. The Auto-Attendant
menu displays all configured auto-attendant rules.
- Voice Menu Configuration:
The following actions can be performed in the Voice Menu sub menu section. Voice Menu is used by
the Auto-Attendant or IVRs (Interactive Voice Response System).
Add: Click the Add button. The voice menu details page will be displayed, allowing users to
configure the voice menu for their new auto-attendant:
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