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GreatCall Jitterbug - User Manual

GreatCall Jitterbug
277 pages
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User Guide

Table of Contents

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Summary

Getting Started with Jitterbug

Key Jitterbug Box Items

Lists and describes essential components included in the Jitterbug box for initial setup.

Jitterbug Phone Exterior Features

Identifies and explains the external features and ports on the front of the Jitterbug phone.

Jitterbug Phone Back Features

Identifies and explains the external features on the back of the Jitterbug phone.

Jitterbug Phone Interior Components

Identifies and explains the internal components and buttons of the Jitterbug phone.

Activating Your Jitterbug Phone

Provides step-by-step instructions for activating the Jitterbug phone after purchase.

Charging the Jitterbug Battery

Explains how to charge the Jitterbug phone using the provided wall charger.

Understanding the Battery Level Indicator

Describes how to check the battery status and what the indicators mean.

Powering the Jitterbug On and Off

Details the procedure for powering the Jitterbug phone on and off.

Reading the Jitterbug Inside Display

Explains the different areas and elements of the Jitterbug's internal display.

Navigating the Jitterbug Main Screen

Describes the main screen interface and the six core features available on the Jitterbug.

Making Your First Phone Call

Guides users through the process of making their initial phone call on the Jitterbug.

Using the Jitterbug 5 Star Button

Explains the function and use of the dedicated 5Star emergency assistance button.

Managing Your Jitterbug Calendar

Details how to use the MyCalendar feature to manage appointments and events.

GreatCall Personal Operator Assistance

Describes the services provided by live operators for phone assistance and management.

Placing and Receiving Calls

How to Place a Call

Explains how to make phone calls using the Jitterbug's dialer or phone book.

Placing Calls via Personal Operator

Guides users on how to place calls via a live operator for assistance.

Making Calls Using Your Phone Book

Details the process of making calls using saved contacts in the phone book.

Using the Speakerphone Feature

Explains how to activate and use the speakerphone feature for hands-free calls.

Answering Incoming Calls

Describes how to answer incoming calls on the Jitterbug phone.

Ending an Active Call

Explains how to terminate an active phone call.

Ignoring an Incoming Call

Details how to decline an incoming call.

Adjusting Ringer Volume

Guides users on how to change the volume for incoming call alerts.

Adjusting Earpiece Speaker Volume

Explains how to adjust the volume for the earpiece during a call.

Using Call Waiting

Describes the Call Waiting feature and how to manage multiple calls.

Reviewing Call History

Explains how to access and review the list of recent incoming, outgoing, and missed calls.

Returning Missed Calls and Redialing

Details how to redial numbers from the call history.

Using Voice Dial Feature

Explains how to use the voice dial feature to make calls by speaking names.

Setting Up Voicemail

Guides users through the initial setup process for their Jitterbug voicemail.

Changing Voicemail Greeting

Explains how to record or change the personal voicemail greeting.

Checking Voicemail Messages

Describes how the phone notifies users of new voicemail messages.

Listening to Voicemail Messages

Explains how to listen to and manage voicemail messages.

Accessing Saved Voicemail Messages

Guides users on how to access and listen to previously saved voicemails.

Making International Calls

Provides instructions for making international calls.

GreatCall Health and Safety Services

GreatCall 5 Star Service

Details the 5Star service for emergency assistance and medical alerts.

Accessing Urgent Care Services

Explains how to access urgent medical advice and consultations via phone.

Using the MedCoach Service

Describes the MedCoach service for medication reminders and prescription refills.

Engaging with Brain Games

Introduces the pre-loaded brain games designed to sharpen cognitive skills.

The Wellness Call Service

Explains the weekly motivational calls from a wellness expert.

Using the Check-in Call Service

Describes the service that automatically calls to check on the user's well-being.

Receiving Daily Health Tips

Explains how to receive daily text messages with heart-healthy tips.

Managing Your Jitterbug Phone Book

About the Phone Book Feature

Introduces the phone book feature and its capacity for storing contacts.

Managing Contacts via Personal Operator

Guides on managing contacts via the GreatCall Personal Operator service.

Managing Contacts via mygreatcall.com

Details how to manage contacts online through the mygreatcall.com portal.

Adding Contacts Directly on Jitterbug

Provides steps to add new contacts directly on the Jitterbug phone.

Modifying Contacts Directly on Jitterbug

Explains how to edit existing contact information on the Jitterbug phone.

Deleting Contacts Directly on Jitterbug

Guides users on how to remove contacts from the Jitterbug phone's directory.

Using the Jitterbug Camera

Taking Photos with Jitterbug Camera

Step-by-step guide on how to capture photos using the Jitterbug's camera.

Viewing Photos on Jitterbug

Explains how to access and view photos stored in the "My Photos" gallery.

Sending Photos from Jitterbug

Details the process of sharing photos taken with the Jitterbug.

Deleting Photos from Jitterbug

Guides users on how to remove photos from the device.

Receiving Photos on Jitterbug

Explains how to view photos received on the Jitterbug phone.

Using Jitterbug Text Messaging

Receiving New Text Messages

Describes how the Jitterbug notifies users of incoming text messages.

Reading New Text Messages

Explains how to open and read new text messages received on the phone.

Replying to Text Messages

Details the process of responding to received text messages.

Saving and Deleting Text Messages

Guides on how to save and remove text messages from the device.

Sending New Text Messages

Provides instructions on composing and sending new text messages.

Text Message Input Modes

Explains the different text input modes (123, ABC, Abc-S, Abc-W, abc).

Using Jitterbug Bluetooth

About Bluetooth Technology

Introduces Bluetooth technology and its benefits for the Jitterbug phone.

Connecting Jitterbug with Bluetooth Headset

Outlines the three steps to set up a Jitterbug with a Bluetooth headset.

Managing Jitterbug Bluetooth Feature

Explains how to enable and disable the Bluetooth feature on the Jitterbug.

Setting Bluetooth Headset to Pairing Mode

Guides on putting a Bluetooth headset into pairing mode.

Setting Jitterbug to Pairing Mode

Details the steps to put the Jitterbug phone into pairing mode.

Answering Calls with Bluetooth Headset

Explains how to answer calls using a paired Bluetooth headset.

Ending Calls with Bluetooth Headset

Details how to end calls when using a Bluetooth headset.

Managing Jitterbug Settings

Accessing and Using Settings

Explains how to access and navigate the phone's settings menu.

Changing Inside Display Color

Guides on changing the display color theme of the Jitterbug.

Changing Ring Tones

Details how to select and change the incoming call ringtones.

Managing Jitterbug Start-Up Jingle

Explains how to enable or disable the Jitterbug's start-up jingle sound.

Important Health and Safety Information

Understanding RF Signal Exposure

Discusses RF exposure from phones and related health concerns based on scientific studies.

SAR Certification Information

Provides information on SAR limits and compliance for wireless devices.

FCC Part 15 User Information

Explains FCC Part 15 rules regarding device interference and operation.

Commercial Mobile Alerting System (CMAS)

Describes the device's capability to receive wireless emergency alerts.

Safe Driving Practices with Mobile Devices

Offers advice on responsible mobile phone use while operating a vehicle.

Battery Safety and Usage Guidelines

Provides crucial guidelines for safe handling, storage, and disposal of batteries.

Mobile Product Recycling Information

Encourages recycling of Samsung mobile devices and accessories for environmental protection.

UL Certified Travel Charger Safety

Details safety requirements and instructions for the UL certified travel charger.

Display and Touch-Screen Precautions

Provides warnings and warranty disclaimers regarding the use of the mobile device's display.

GPS Functionality and Emergency Calls

Explains the functionality of GPS for location-based services and emergency calls.

Making Emergency Calls Safely

Discusses the limitations and procedures for making emergency calls.

Mobile Device Care and Maintenance

Offers guidance on maintaining the mobile device to ensure longevity and warranty compliance.

Responsible Listening Practices

Warns about potential hearing loss from loud audio exposure and provides safe listening tips.

Device Operating Environment Guidelines

Advises on proper usage of the device in various environments and regulations.

Hearing Aid Compatibility (HAC) Regulations

Explains FCC regulations regarding the compatibility of wireless devices with hearing aids.

Restricting Childrens Access to Mobile Device

Provides advice on preventing children from misusing the mobile device.

FCC Notices and Cautions

Covers FCC notices about potential interference and necessary cautions for device use.

Other Important Safety Information

Includes safety advice on device installation, mounting, and usage in vehicles.

Important Legal Information

Intellectual Property Rights

Defines and discusses the intellectual property rights related to the product.

Warranty Disclaimer and Liability Exclusions

Outlines warranty limitations and exclusions of liability for the product.

Software Modification Warnings

Warns about issues arising from unauthorized software modifications.

Standard Limited Warranty Coverage

Details what is covered under the limited warranty and for how long.

Data Transfer and Disposal Precautions

Provides instructions on data transfer and secure device disposal.

Software End User License Agreement (EULA)

Presents the legal terms and conditions for using the device's software.

Your GreatCall Customer Agreement

Welcome to the GreatCall Family

Introduces the customer agreement and its key topics.

Understanding Your Monthly Rate Plan

Explains how the selected monthly rate plan is part of the agreement.

Your Rights: Refuse or Cancel Agreement

Outlines the user's rights regarding refusal or cancellation of the agreement.

30-Day Return Policy Details

Details the terms and conditions for returning the phone within 30 days of purchase.

Service Cancellation Procedures

Explains the process and implications of canceling the GreatCall service.

Understanding Charges and Fees

Details various fees, charges, and rate plans associated with the service.

Roaming and Long Distance Charges

Clarifies policies on roaming and long-distance call charges within the U.S.

International Calling Rates

Outlines the additional rates applicable to international calls and texts.

Bill Calculation: Taxes, Fees, Assessments

Explains the taxes, surcharges, and fees that will be included on the customer's bill.

How Your Bill is Calculated

Describes how usage charges, fees, and other information are calculated and presented on the bill.

Payment, Deposits, and Credit Card Policies

Details payment terms, late fees, deposits, and accepted payment methods.

Service Changes and Modifications

Explains GreatCall's right to change service terms, prices, and conditions.

Rights to Assigned Numbers;Addresses

Clarifies user rights regarding assigned numbers and identifiers.

Phone Number Transfer (Porting)

Explains the process and considerations for transferring a phone number to another carrier.

Service Availability Factors

Discusses factors affecting service availability, such as network range and capacity.

Suspending Service for Lost or Stolen Phone

Provides instructions on suspending service for lost or stolen phones.

GreatCalls Rights to Limit or End Service

Outlines GreatCall's rights to limit or terminate service or the agreement.

Understanding GreatCalls Privacy Policy

Refers to the Privacy Policy and how user information is collected and used.

Disclaimer of Warranties for Service;Phone

States that GreatCall makes no express or implied warranties for service or the phone.

User Indemnification of GreatCall

Outlines the user's agreement to indemnify GreatCall against certain claims.

Limitations on Liability and Claims

Specifies limitations on claims for damages and liability between parties.

Handling Disputes with GreatCall

Details the process for submitting claims and disputes for resolution.

GreatCall Jitterbug Specifications

General IconGeneral
BluetoothYes
Camera2 MP
Operating SystemProprietary
Special FeaturesSimplified menu, hearing aid compatible
Resolution320 x 240 pixels

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