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Restoring the factory settings 
Scenario 1 
Symptom 
When you replace the router, the router password is lost. As a result, you cannot log in to the 
router and do not know the router configuration. 
Solution 
Because the router is replaced, you do not need to save the configuration of the router. In this case, 
you can press the RESET button for more than 4 seconds to reboot the router and restore the 
factory settings. Then, you can use the username and password shipped with the router to log in to 
the router. 
When the router configuration must be saved and you have a console cable, you can log in to the 
router from the BootWare menu. 
Scenario 2 
Symptom 
After the configuration is modified, the network connectivity is lost. When you check the 
configuration, the configuration is very complicated and it is hard to locate the errors. In this case, 
you must configure the router again. 
Solution 
If you have not saved any configuration, you can reboot the router by pressing the RESET button 
for a short time or power off the router. 
If you have saved the configuration, delete the configuration file at the CLI, and press the RESET 
button to restore the factory settings. 
Scenario 3 
Symptom 
The router crashes. 
Solution 
Press the RESET button for a short time to reboot the router. 
Reset button usage guidelines 
The router provides the RESET button. You can use the button to reboot the system or restore the 
factory settings. 
•  Press the RESET button for a short time to reboot the router. 
•  Press the RESET button for more than 4 seconds to reboot the router and restore the factory 
settings.