Table 7 Error codes (continued)
Error Description Solution
ERR03 Low light error
1. Put the sample in the instrument again.
2. Make sure that the lamp icon light is on.
3. Make sure that an object is not in the
light path.
4. Do sample dilution if necessary.
ERR04 Memory malfunction
1. Turn the instrument off and then back on.
2. Contact Technical Support if the error
occurs again.
ERR05 A/D is over the range
1. Make sure that the light shield is closed.
2. Contact Customer Service if necessary.
ERR06 A/D is under the range
1. Make sure that no object is in the light
path.
2. Contact Customer Service if necessary.
ERR07 Light leak
1. Make sure that the cover for the sample
cell compartment is closed.
2. Turn the instrument off and then back on.
ERR09 Printer time out error or
paper in the internal
printer can not move
1. Gently pull up on the paper in the internal
printer to remove the obstruction.
2. Make sure that the external printer is
connected correctly.
3. Make sure that the external printer is
selected (online).
ERR10 System voltage out of
range
1. Turn the instrument off and then back on.
2. Contact Customer Service if the error
occurs again.
Table 7 Error codes (continued)
Error Description Solution
ERR11 System loop test error
1. Turn the instrument off and then back on.
2. Contact Customer Service if the error
occurs again.
ERR12 ASC units name error Enter an application specific calibration
(ASC) unit name that is not one of the default
units (i.e., NTU or EBC).
ERR14 Invalid time error The time must be between 00-00 and 23-59.
ERR15 Invalid date error The date must be between 01-00 and 12-31.
Diagnostic codes
Table 8 lists the diagnostic codes that are used to get information about
instrument operation when instrument operation is in doubt.
To do a diagnostic test:
1. Push SETUP.
2. Use the arrow keys to enter a diagnostic code.
3. Push ENTER to show the diagnostic value.
4. Push UNITS/Exit to go back to Measurement mode.
Note: To print a diagnostic report, hold down PRINT, then turn the instrument on.
Table 8 Diagnostic codes
Code Display Description
21 "PRINT TST" Printer test
22 Test results are shown. Display test
23 Test results are shown. Keyboard test
24 Test results are shown. Memory test
Delete calibration data
English 45
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