Heath Zenith 5316 - Troubleshooting and Support; Troubleshooting Common Issues; Technical Service and Warranty Information

4
204027-01
POSSIBLE CAUSE
1. A lamp is positioned too close to the
sensororpointedatnearbyobjectsthat
causeheattotriggerthesensor.(Repo-
sition the lamp away from the sensor or
nearby objects).
2. Sensorispointedtowardaheatsource
likeanairvent,dryervent,orbrightly-
paintedheat-reectivesurface.(Reposi-
tion sensor).
3. LightcontrolisinManualMode.(Switch
to Auto).
1. Heatorlightfromthelampsmaybeturn-
ingthelightcontrolonandoff.(Reposition
the lamps away from the sensor).
2. Heatbeingreectedfromotherobjects
maybeaffectingthesensor.(Reposition
sensor).
3. Light control is in the Test mode and
warmingup.(Flashing is normal under
these conditions. Turn Boost off).
1. Sensorisdetectingitsownlights.(Re-
position lamps to keep area below the
sensor relatively dark).
SYMPTOM
Lights stay
on continu-
ously.
Lights flash
on and off.
Lights flash
once, then
stay off in
Manual Mode.
SYMPTOM
Lights will
not come on.
Lights come
on in day-
light.
Lights come
on for no
apparent
reason.
Lights turn
off too late
in Dusk-to-
Dawn setting.
POSSIBLE CAUSE
1. Lightswitchisturnedoff.
2. Lightislooseorburnedout.
3. Fuseisblownorcircuitbreakeristurned
off.
4. Daylight turn-off is in effect (Recheck
after dark).
5. Incorrectcircuitwiring,ifthisisanew
installation.
6. Re-aim the sensor to cover desired
area.
1. Lightcontrolmaybeinstalledinarela-
tivelydarklocation.
2. LightcontrolisinTest.(Set control switch
to an ON-TIME position).
1. Light control may be sensing small
animals or automobile trafc. (Re-aim
sensor).
2. Sensitivityissettoohigh.(Reduce sen-
sitivity).
3. DualBrite
®
Timerison.
1. Sensoris inarelativelydark location.
(Relocate sensor, or use 3 hr or 6 hr
setting).
TROUBLESHOOTING GUIDE
TECHNICAL SERVICE
Please call 1-800-858-8501 (English speaking only) for assistance before returning
product to store.
Ifyouexperienceaproblem,followthisguide.YoumayalsowanttovisitourWebsiteat:www.hzsupport.com.If
theproblempersists,call*forassistanceat1-800-858-8501(Englishspeakingonly),8:00AMto5:00PMCST(M-
F).Youmayalsowrite*to:
HeathCoLLC
P.O.Box90045,BowlingGreen,KY42102-9045
ATTN:TechnicalService
*IfcontactingTechnicalService,pleasehavethefollowinginformationavailable:ModelNumber,DateofPurchase,
andPlaceofPurchase.
No Service Parts Available for this Product
TWO YEAR LIMITED WARRANTY
Thisisa“LimitedWarranty”whichgivesyouspeciclegalrights.Youmayalsohaveotherrightswhichvaryfromstatetostateorprovince
toprovince.
Foraperiodoftwoyearsfromthedateofpurchase,anymalfunctioncausedbyfactorydefectivepartsorworkmanshipwillbecorrected
atnochargetoyou.
Not Covered -Repairservice,adjustmentandcalibrationduetomisuse,abuseornegligence,lightbulbs,batteries,andotherexpendable
itemsarenotcoveredbythiswarranty.Unauthorizedserviceormodicationoftheproductorofanyfurnishedcomponentwillvoidthis
warrantyinitsentirety.Thiswarrantydoesnotincludereimbursementforinconvenience,installation,setuptime,lossofuse,unauthorized
service,orreturnshippingcharges.
ThiswarrantycoversonlyHeathCoLLCassembledproductsandisnotextendedtootherequipmentandcomponentsthatacustomeruses
inconjunctionwithourproducts.
THISWARRANTYISEXPRESSLYINLIEUOFALLOTHERWARRANTIES,EXPRESSORIMPLIED,INCLUDINGANYWARRANTY,
REPRESENTATIONORCONDITIONOFMERCHANTABILITYORTHATTHEPRODUCTSAREFITFORANYPARTICULARPURPOSE
ORUSE,ANDSPECIFICALLYINLIEUOFALLSPECIAL,INDIRECT,INCIDENTAL,ORCONSEQUENTIALDAMAGES.
REPAIRORREPLACEMENTSHALLBETHESOLEREMEDYOFTHECUSTOMERANDTHERESHALLBENOLIABILITYONTHEPART
OFHEATHCOLLCFORANYSPECIAL,INDIRECT,INCIDENTAL,ORCONSEQUENTIALDAMAGES,INCLUDINGBUTNOTLIMITED
TOANYLOSSOFBUSINESSORPROFITS,WHETHERORNOTFORESEEABLE.Somestatesorprovincesdonotallowtheexclusion
orlimitationofincidentalorconsequentialdamages,sotheabovelimitationorexclusionmaynotapplytoyou.
Please keep your dated sales receipt, it is required for all warranty requests.