HIKVISION DS-7104HGHI-F1/N User Manual

Digital Video Recorder User Manual
319
— The frame rate has not reached the real-time frame rate.
Step 1 Check the parameters of Main Stream (Continuous) and Main Stream (Event).
Select “Menu > Record > Parameters > Record”, and set the resolution of Main Stream
(Event) the same as the one of Main Stream (Continuous).
Step 2 Verify the frame rate is real-time frame rate.
Select “Menu > Record > Parameters > Record”, and set the Frame Rate to Full Frame.
Step 3 Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.
 When using the device to get the live view audio, there is no sound or there is too much noise,
or the volume is too low.
Possible Reasons:
— Cable between the pickup and camera is not connected well; impedance mismatches or
incompatible.
— The stream type is not set as “Video & Audio”.
Step 1 Verify the cable between the pickup and camera is connected well; impedance matches and
compatible.
Step 2 Verify the setting parameters are correct.
Select “Menu > Record > Parameters > Record”, and set the Stream Type as “Audio &
Video”.
Step 3 Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.
 The image gets stuck when DVR is playing back by single or multi-channel cameras.
Possible Reasons:
— The frame rate is not the real-time frame rate.
— The DVR supports up to 16-channel synchronize playback at the resolution of 4CIF, if you
want a 16-channel synchronize playback at the resolution of 720p, the frame extracting may
occur, which leads to a slight stuck.
Step 1 Verify the frame rate is real-time frame rate.
Select “Menu > Record > Parameters > Record”, and set the Frame Rate to “Full Frame”.
Step 2 Verify the hardware can afford the playback.
Reduce the channel number of playback.
Select “Menu > Record > Encoding > Record”, and set the resolution and bitrate to a lower
level.
Step 3 Reduce the number of local playback channel.
Select “Menu > Playback”, and uncheck the checkbox of unnecessary channels.

HIKVISION DS-7104HGHI-F1/N Specifications

General

Power consumption (typical)	8 W
Voltage	12 V
Product color	White
Channels quantity	4 channels
Audio formats supported	G.711
Video compression formats	H.264, H.264+
BNC input ports	1
USB 2.0 ports quantity	2
Ethernet LAN	Yes
Number of users	128 user(s)
Ethernet interface type	Fast Ethernet
Supported network protocols	TCP/IP, PPPoE, DHCP, Hik-connect Cloud P2P, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP, HTTPS
Maximum HDD capacity	6000 GB
Operating temperature (T-T)	-10 - 55 °C
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Width	200 mm
Height	45 mm
Weight	800 g