HITEC PMAC 3000 - Service Warranty; Repair Services

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PMAC 3000 Page31
ServiceWarranty
HITEC Sensor Developments warrants its products  to be free from defects in material and
workmanshipforaperiodofoneyearfromshipmentfromourfactory.Inthatperiodwe will,at
ouroption,repairorreplaceadefectivecomponentorentireproductwhichhasbeensubmitted
forourexamination.Thisisoursoleobligation.Wearenotresponsibleforanycostsorliabilities
arisingfrombutnotlimitedtode‐installing,consequentorcollateraldamage,delays,lossofuse,
re‐installing, or any others. The warranty is in effect provided the component or product is
properly used in the application for which it is intended. Products which have been modified
withoutHITECSensorDevelopmentsapproval,onwhichrepairshavebeenattemptedbynon‐
qualifiedpersons,whichhavebeensubjectedtophysical orelectricalstressbeyondourratings,
orwhichhavehadtheiridentifyingmarksremovedoralteredarenotcoveredbythiswarranty.
Incasesofincorporationofaproduct bytheuserinalargersystemprovidedbyathirdpartyor
soldontoathirdparty,wemakenowarrantiesexceptthoseabove.Weassumenoresponsibility
forfitnessforpurposeinthesecircumstances.
Warrantyreturnsmustbeauthorizedbyusandshippedprepaid tous.Ourreturnauthorization
number must appear on the packaging and any correspondence. We will return the goods
prepaid.Products,whichhavebeenexposedtohazardousmaterials,willnotbeacceptedunless
they have been properly decontaminated. HITEC Sensor Developments reserves the right to
refuseanyshipmentwhichitbelievesmaycreateaphysicalorhealthhazardtoouremployees.
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Productsreturnedoutofwarrantyforrepairaresubjecttoaminimuminspectionfee.Thefeeis
waived if the repair is authorized. It is also waived if the product is un‐repairable and/or a
replacementispurchased.
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RepairServices
HITEC Sensor Developments products requiring repair should be returned freight prepaid to:
Attention‐ServiceDepartment.Informationshouldbeincludedstatingwhatiswrongwiththe
item(s) returned and name of contact.No item shall be returned for repair which has been
exposedtohazardousmaterialswithoutsuitabledecontamination.Hazardousmaterialsinclude,
but are not limited to:poisons, materials capableof producing toxic fumes, radioactivewaste
materialswhichcanspreadviralorotherdiseasesandmaterialswhichposehazardsbyairborne
ingestion, such as asbestos.HITEC Sensor Developments reserves the right to refuse and/or
returnanyshipmentwhichitbelievesposesany
healthrisktoitsemployees.Unlesstherepair
iscovered underthetermsof HITECSensorDevelopmentswarranty,there willbeaminimum
inspectionandevaluationfeeforeachitemreturned.Thisfeemaybewaivediftheitemproves
non‐repairable,andacomparablereplacementisordered.