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HME Wireless IQ - Dual-Lane Operation (Two Base Stations for Two Speaker Posts)

HME Wireless IQ
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11
Dual-Lane Operation
(two base stations for two speaker posts)
Hands-Free (HF) Mode
With the COMMUNICATOR
®
power off, press and hold the
volume-up and B buttons while you press and release the PWR
button to turn the power on in the HF mode. The Communicator
will remember this setting.
As a customer enters a drive-thru lane, you will hear an alert tone
in your headset (single beep for lane 1, double beep for lane 2),
and you will be able to hear the customer at the speaker post or
menu board if that lane is selected.
Use the volume-up and down buttons to adjust the
customer’s voice level in your headset if necessary.
Touch and release the A1 button for Lane 1 or A2 for Lane 2, to
speak and listen to the customer.
Touch and release the A1, A2 (depending on lane) or B button to
end communication with the customer.
Touch and release the A1 button for Lane 1 or A2 for Lane 2, to
speak to the customer again.
To change lanes, touch and release the opposite A button.
If a customer drives away from the speaker post or menu board,
the Communicator will stop transmitting.
Auto Hands-Free (AHF) Mode
For Lane 1 operation, with the power off, press and hold the
volume-up and A1 buttons while you press and release the
PWR button to turn the power on in the AHF mode.
For Lane 2 operation, with the power off, press and hold the
volume-up and A2 buttons while you press and release the
PWR button to turn the power on in the AHF mode.
As a customer enters a drive-thru lane, you will hear an alert tone
in your headset (single beep for lane 1, double beep for lane 2),
and you will be able to hear the customer at the speaker post or
menu board if that lane is selected.
Use the volume-up and down buttons to adjust the
customer’s voice level in your headset if necessary.
Speak and listen to the customer without pressing any buttons.
Touch and release the A1, A2 (depending on lane) or B button to
end communication with the customer.
Touch and release the A1 button for Lane 1 or A2 for Lane 2, to
speak to the customer again.
If a customer drives away from the speaker post or menu board,
the Communicator will stop transmitting.
Push-To-Talk (PTT) Mode
With the Communicator power off, press and hold the volume-
down and B buttons while you press and release the PWR
button to turn the power on in the PTT mode. The Communicator
will remember this setting.
As a customer enters a drive-thru lane, you will hear an alert tone
in your headset (single beep for lane 1, double beep for lane 2),
and you will be able to hear the customer at the speaker post or
menu board if that lane is selected.
Use the volume-up and down buttons to adjust the
customer’s voice level in your headset if necessary.
Touch and hold the A1 button to speak to a customer in Lane 1,
or A2 to speak to a customer in Lane 2.
NOTE:
Only one
Communicator
operator at a time,
in each lane, can
use the auto
hands-free feature.
If an operator
attempts to
configure a second
Communicator,
“System busy” will
be heard in his
headset.
When operating in
the AHF mode,
changing lanes is
not possible.
If a Communicator
is turned off while
in the AHF mode, it
will automatically
be reset for its
p
revious opera
t
ing
mode.