13
Auto Hands-Free (AHF) Mode (Only Order Taker #1)
Order Taker #1 only, with the power off, press and hold the
volume-up ▲ and A1 button while you press and release the PWR
button to turn the power on in the AHF mode.
As a customer approaches Order Point #1, you will hear an alert
tone in your headset, and you will be able to hear the customer at
speaker post or menu board #1.
Use the volume-up ▲ and down ▼ buttons to adjust the
customer’s voice level in your headset if necessary.
Speak and listen to the customer without pressing any buttons.
Touch and release the A1 or B button to end communication with
the customer.
Touch and release the A1 button to speak to the customer again.
If a customer drives away from the speaker post or menu board,
the Communicator will stop transmitting.
Push-To-Talk (PTT) Mode (Either Order Taker)
With the Communicator power off, press and hold the volume-
down ▼ and B buttons while you press and release the PWR
button to turn the power on in the PTT mode. The Communicator
will remember this setting.
As a customer approaches Order Point #1, Order Taker #1 will
hear an alert tone in the headset, and will be able to hear the
customer at speaker post or menu board #1.
If a customer approaches Order Point #2 when there is already
another customer at Order Point #1, Order Taker #2 will hear an
alert tone in the headset, and will be able to hear the customer at
speaker post or menu board #2.
Use the volume-up ▲ and down ▼ buttons to adjust the
customer’s voice level in your headset if necessary.
Touch and hold the A1 button to speak to a customer at Order
Point #1, or A2 to speak to a customer at Order Point #2.
If a customer drives away from the speaker post or menu board,
the Communicator will stop transmitting.
Internal Communication
To communicate internally with other COMMUNICATOR
®
operators, press and hold the B button while talking. Release
when finished. In single-lane operations, up to four Communicator
operators can have conference-call type communication by all
pressing the B button. Everyone pressing the B button will hear
each other without interference.
In dual-lane operation, if your system was set up for “Split-B,”
internal communication will be heard only by Communicator
operators in your lane. If your system was not set up for Split-B
operation, internal communication will be heard by all
Communicator operators in both lanes. In dual-lane operation, up
to three Communicator operators can have conference-call type
communication by all pressing the B button. Everyone pressing
the B button will hear each other without interference. If a car
arrives in a lane while internal communication is taking place,
priority will be given to the respective A channel for customer
communication, which will reduce the number of internal
communication channels available.
NOTE:
In Tandem operation,
if Order Taker #2’s
Communicator is set in
the Auto Hands-Free
mode, the “Please pull
orward” message will
not be played at Order
Point #2. If necessary,
Order Taker #2 will have
to ask the customer at
Order Point #2 to pull
orward.
If a Communicator is
turned off while in the
AHF mode, it will
automatically be reset
or its previous
operating mode.
To Next Page
Loading...