ID50 Series Panel - Installation, Commissioning & Configuration Manual
Installation Guide
10997-263-000-11, Issue 11
January 2010
2.4.2What to do if Panel is Damaged or Suspect
If you have problems regarding the quality of any supplied
order items including the control panel, its ancillaries or
this manual or items are missing, follow the procedure
below:
1 DO NOT continue with the installation but contact your
supplier for advice on what to do next.
Similarly, if the product is found to be faulty during
installation or while in use contact your supplier
immediately.
2 To aid your supplier and the manufacturer, you are
requested to:
a. Quote the manufacturer’s unique batch reference
number which can be found on the packaging or
inside the back box.
b. With reference to PCB’s, quote the part number
and revision level which can be found along one
edge of the PCB - refer to the applicable section
of this manual for specific details.
c. Note all the details relevant to your complaint, date
of receipt, packaging condition, etc. and forward
this to your supplier.
3 Where the product needs to be returned to your
supplier, you are requested to use the original
packaging, or suitable anti-static equivalent,
wherever possible.
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