Cooperative Support Program
HP's
Cooperative Support Program
is
available for customers
that
can
provide technical assistance, manual updates,
and
other helpful infor-
mation for hardware support. Your local
HP
Sales
and
Service Office
can provide
the
information for this support service.
Exchange Parts
Exchange
parts
are available for some items
at
a reduced cost. When an
exchange
part
is ordered, your account will be charged for a new
part.
Customers have
15
days
to
return
the
failed
part
to receive credit for
the
difference between a new
and
exchange
part.
Please
return
failed exchange
parts
to
your local
HP
Sales and Service
Office as soon as possible. Place
them
in anti-static bags (see
Parts
List
for
part
numbers)
and
package
them
securely in a sturdy container.
It's
a good idea
to
save
the
containers
and
static-free bags you receive
parts
in
and
use
them
to
ship
parts
in.
54
Parts
Lists
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