Troubleshooting the Appliance
Links within this document:
Hardware Problems
Configuration Problems
Printing Problems
Printer Driver Problems
Security Problems
About the Indicator Lights (LEDs)
Links to related documents:
System Messages
Event Log and Messages
Frequently Asked Questions
Diagnostics
Note: Always check the Event Log for messages when troubleshooting a problem with the appliance.
Hardware Problems
Num. Condition Possible Cause/Solution
1 The appliance does not
power up.
Bad power cable or AC outlet. Replace cable and/or verify that
the outlet is working properly. If the outlet and cable are good,
contact HP in order to replace the unit.