5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 25
Component replacement procedures .................................................................................................................. 25
Preparation for disassembly ............................................................................................................. 25
Optical drive (select products only) .................................................................................................. 26
6 Removal and replacement procedures for authorized service provider parts .................................................... 28
Component replacement procedures .................................................................................................................. 28
Bottom cover ..................................................................................................................................... 29
Battery ............................................................................................................................................... 31
Memory .............................................................................................................................................. 33
Hard drive .......................................................................................................................................... 35
Optane memory module (select products only) ............................................................................... 37
Solid-state drive (select products only) ............................................................................................ 38
Solid-state drive bracket and connector board (select products only) ............................................ 39
WLAN module .................................................................................................................................... 40
System board hook ........................................................................................................................... 41
USB board .......................................................................................................................................... 42
Optical drive board (select products only) ........................................................................................ 43
Touchpad button board ..................................................................................................................... 44
Touchpad module .............................................................................................................................. 45
Power connector cable (DC-in) .......................................................................................................... 47
Fan ..................................................................................................................................................... 48
Heat sink assembly ........................................................................................................................... 49
System board .................................................................................................................................... 51
Speakers ............................................................................................................................................ 54
Display assembly ............................................................................................................................... 55
Top cover with keyboard ................................................................................................................... 62
7 Using Setup Utility (BIOS) ............................................................................................................................. 63
Starting Setup Utility (BIOS) ................................................................................................................................ 63
Updating Setup Utility (BIOS) .............................................................................................................................. 63
Determining the BIOS version ........................................................................................................... 63
Downloading a BIOS update .............................................................................................................. 64
8 Using HP PC Hardware Diagnostics ................................................................................................................ 65
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 65
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 65
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 66
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 66
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