HP 470 G7 User Manual

Table 11-1 Troubleshooting steps for nonvolatile memory usage (continued)
Nonvolatile
memory type Amount (Size)
Does this
memory
store
customer
data?
Does this
memory
retain data
when power
is removed?
What is the
purpose of this
memory?
How is data entered into this
memory?
How is this memory
write-protected?
upgrade is necessary to
address a unique issue.
Fingerprint reader
(select products
only)
512 KB ash Yes Yes Stores
ngerprint
templates.
Fingerprint reader memory is
programmed by user
enrollment in HP
ProtectTools Security
Manager.
Only a digitally signed
application can make the
call to write to the ash.
Questions and answers
1. How can the BIOS settings be restored (returned to factory settings)?
IMPORTANT: Restore defaults does not securely erase any data on your hard drive. See question and
answer 6 for steps to securely erase data.
Restore defaults does not reset the Custom Secure Boot keys. See question and answer 7 for
information about resetting the keys.
a. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
b. Select Main, and then select Apply Factory Defaults and Exit.
c. Follow the on-screen instructions.
d. Select Main, select Save Changes and Exit, and then follow the on-screen instructions.
2. What is a UEFI BIOS, and how is it dierent from a legacy BIOS?
The Unied Extensible Firmware Interface (UEFI) BIOS is an industry-standard software interface
between the platform rmware and an operating system (OS). It is a replacement for the older BIOS
architecture, but supports much of the legacy BIOS functionality.
Like the legacy BIOS, the UEFI BIOS provides an interface to display the system information and
conguration settings and to change the conguration of your computer before an OS is loaded. BIOS
provides a secure run-time environment that supports a Graphic User Interface (GUI). In this
environment, you can use either a pointing device (touch screen, touchpad, pointing stick, or USB
mouse) or the keyboard to navigate and make menu and conguration selections. The UEFI BIOS also
contains basic system diagnostics.
The UEFI BIOS provides functionality beyond that of the legacy BIOS. In addition, the UEFI BIOS works to
initialize the computer’s hardware before loading and executing the OS; the run-time environment
allows the loading and execution of software programs from storage devices to provide more
functionality, such as advanced hardware diagnostics (with the ability to display more detailed system
information) and advanced rmware management and recovery software.
HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the
operating system. Examples of this requirement would be if you upgrade or downgrade the OS.
3. Where does the UEFI BIOS reside?
The UEFI BIOS resides on a ash memory chip. A utility must be used to write to the chip.
Questions and answers 81

HP 470 G7 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Gray
Country of origin	China
LED backlight	Yes
RGB color space	NTSC
Display diagonal	17.3 \
Anti-glare screen	Always gives an optimal view, even in direct sunlight.
Display brightness	300 cd/m²
Native aspect ratio	16:9
NTSC coverage (typical)	72 %
Display diagonal (metric)	43.9 cm
Memory slots	1x SO-DIMM
Internal memory	8 GB
Memory clock speed	2666 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR4-SDRAM
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 8 GB
Number of built-in speakers	2
Front camera HD type	HD
Front camera signal format	720p
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	PCI Express, NVMe
Storage media	SSD
Total storage capacity	256 GB
Number of SSDs installed	1
MIMO type	Multi User MIMO
Antenna type	2x2
Bluetooth version	5.0
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
WLAN controller model	Intel Wi-Fi 6 AX201
WLAN controller manufacturer	Intel
HDMI version	1.4
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Thunderbolt 3 ports quantity	0
Pointing device	Touchpad
Sustainability certificates	ENERGY STAR
AC adapter power	65 W
Cable lock slot type	Kensington
Battery capacity	41 Wh
Number of battery cells	3
HP segment	Business
HP speaker type	HP Dual Speakers
Tjunction	100 °C
Processor cache	8 MB
Processor cores	4
Processor model	i7-10510U
System bus rate	4 GT/s
Processor family	Intel® Core™ i7
Processor socket	BGA 1528
Processor threads	8
Processor codename	Comet Lake
Configurable TDP-up	25 W
Processor frequency	1.8 GHz
Processor cache type	L3
Configurable TDP-down	10 W
Processor lithography	14 nm
PCI Express slots version	3.0
Processor boost frequency	4.9 GHz
Processor operating modes	64-bit
PCI Express configurations	1x4, 2x2, 1x2+2x1, 4x1
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	2.3 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	16
Discrete GPU manufacturer	AMD
Number of execution units	24
On-board graphics card ID	0x9B41
Discrete graphics card model	AMD Radeon 530
On-board graphics card model	Intel® UHD Graphics
Discrete graphics card memory	2 GB
Discrete graphics memory type	GDDR5
Maximum on-board graphics card memory	32 GB
On-board graphics card OpenGL version	4.5
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1150 MHz
Processor ARK ID	196449
Processor package size	46 x 24 mm
Supported instruction sets	SSE4.1, SSE4.2, AVX 2.0

Weight and Dimensions

Depth	272 mm
Width	414.8 mm
Height	24.5 mm
Weight	2360 g