Table 8-1 Solving General Problems (continued)
Poor performance.
Cause Solution
In Windows 8:
a. On the Start screen, right-click, and then select the
All apps icon.
b. Under Windows System, click Run.
c. Type msconfig, and then press Enter.
d. On the Startup tab of the System Configuration
Utility, clear applications that you do not want to
launch automatically, and the click OK.
Some software applications, especially games, are stressful on
the graphics subsystem.
1. Lower the display resolution for the current application or
consult the documentation that came with the application
for suggestions on how to improve performance by
adjusting parameters in the application.
2. Add more memory.
3. Upgrade the graphics solution.
Cause unknown. Restart the computer.
Computer powered off automatically and the Power LED flashes Red two times, once every second,
followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but
LEDs continue flashing).
Cause Solution
Processor thermal protection activated:
A fan may be blocked or not turning.
OR
The heat sink is not properly attached to the processor.
1. Ensure that the computer air vents are not blocked and
the processor cooling fan is running.
2. Open the access panel, press the power button, and see
if the processor fan (or other system fan) spins. If the fan
does not spin, make sure the fan cable is plugged onto
the system board header.
3. If fan a plugged in and not spinning, replace it.
Solving General Problems
151
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