To recover the original hard drive image using f11:
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition: From the Start screen, type C, and
then select Computer.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and
programs using the Windows 8 operating system media, and the Driver Recovery media (both
purchased separately). For additional information, see
Using Windows 8 operating system media
(purchased separately) on page 210.
3. If the HP Recovery partition is listed, restart the computer, and then press esc while the company
logo is displayed. The computer Startup Menu displays.
4. Press f11 to select the System Recovery option.
5. Follow the on-screen instructions.
Using Windows 8 operating system media (purchased separately)
To order Windows 8 operating system media, go to http://www.hp.com/support, select your country
or region, and follow the on-screen instructions. You can also order the media by calling support.
CAUTION: Using Windows 8 operating system media completely erases hard drive contents and
reformats the hard drive. All files that you have created and any software that you have installed on the
computer are permanently removed. When reformatting is complete, the recovery process helps you
restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using Windows 8 operating system media:
NOTE: This process takes several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then follow the instructions provided with the Windows 8 operating
system media to install the operating system.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
After the repair is completed:
1. Remove the Windows 8 operating system media, and then insert the Driver Recovery media.
2. Install the Hardware Enabling Drivers first, and then install Recommended Applications.
210 Chapter 12 Backup and Recovery
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