HP cr0970nd - Page 6

Recommended materials and equipment...............................................................................................................27
Cleaning your computer ..................................................................................................................................................28
Enabling HP Easy Clean (select products only) .......................................................................................................28
Removing dirt and debris from your computer.......................................................................................................28
Cleaning your computer with a disinfectant ...........................................................................................................29
Caring for wood veneer (select products only) .......................................................................................................30
Packaging and transporting guidelines ..........................................................................................................................30
Accessing support information .......................................................................................................................................30
5Removal and replacement procedures for authorized service provider parts...................................................................33
Component replacement procedures..............................................................................................................................33
Preparation for disassembly ...................................................................................................................................33
Bottom cover ...........................................................................................................................................................33
Battery .....................................................................................................................................................................34
Memory modules.....................................................................................................................................................36
WLAN module ..........................................................................................................................................................37
Solid-state drive ......................................................................................................................................................39
Speakers ..................................................................................................................................................................41
Fan ...........................................................................................................................................................................42
Heat sink ..................................................................................................................................................................43
Display assembly panel ..........................................................................................................................................45
Touchpad .................................................................................................................................................................47
System board...........................................................................................................................................................48
IR board cable ..........................................................................................................................................................50
USB Type-C bracket .................................................................................................................................................52
Display assembly.....................................................................................................................................................53
Keyboard with top cover..........................................................................................................................................58
6Using Setup Utility (BIOS) ....................................................................................................................................................60
Starting Setup Utility (BIOS) ............................................................................................................................................60
Updating Setup Utility (BIOS) ..........................................................................................................................................60
Determining the BIOS version .................................................................................................................................60
Preparing for a BIOS update ....................................................................................................................................61
Downloading a BIOS update............................................................................................................................61
Installing a BIOS update ..................................................................................................................................61
7Computer Setup (BIOS), TPM, and HP Sure Start.................................................................................................................63
Using Computer Setup.....................................................................................................................................................63
Navigating and selecting in Computer Setup .........................................................................................................63
Restoring factory settings in Computer Setup .......................................................................................................63
Updating the BIOS....................................................................................................................................................64
Determining the BIOS version .........................................................................................................................64
Preparing for a BIOS update............................................................................................................................64
Downloading a BIOS update....................................................................................................................65
Installing a BIOS update ..........................................................................................................................65
Changing the boot order using the f9 prompt .......................................................................................................65
TPM BIOS settings (select products only) .......................................................................................................................66
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