HP E24q G5 User Manual

1
Table of Contents
1 Getting started ............................................................................................................................................................. ..2
Important safety information ................................................................................................................................... 2
Important service information and precautions ....................................................................................................... 2
RoHS (2002/95/EC) requirements .......................................................................................................................... 3
General descriptions ................................................................................................................................................ 3
Firmware updates .................................................................................................................................................... 3
Before returning the repaired product to the customer ............................................................................................ 3
2 Monitor features ............................................................................................................................................................ 4
Features ................................................................................................................................................................... 4
Front components .................................................................................................................................................... 6
Rear components ..................................................................................................................................................... 6
Locating the serial number and product number ..................................................................................................... 8
3 Illustrated parts catalog ................................................................................................................................................. 9
How to order parts ................................................................................................................................................. 10
4 Removal and replacement procedures ........................................................................................................................ 12
Preparation for disassembly .................................................................................................................................. 12
Rear Cover ............................................................................................................................................................ 12
Power board .......................................................................................................................................................... 16
Connector repair .................................................................................................................................................... 17
HDMI connector CN502 ........................................................................................................................... 18
DP connector CN501 ................................................................................................................................. 19
USB3.0 (UP) connector CN105 ................................................................................................................ 20
USB3.0 (1/2) connector CN106/CN104 .................................................................................................... 20
USB3.0 (3/4) connector CN1005/CN1004 ................................................................................................ 21
Function test ......................................................................................................................................................... 21
Support and troubleshooting ................................................................................................................................ 22
Index ..................................................................................................................................................................... 24

HP E24q G5 Specifications

General

Brand	HP
Model	E24q G5
Category	Monitor
Language	English