3 
 
General descriptions 
This manual contains general information. There are two levels of service: 
Level 1: Cosmetic/appearance/alignment service 
Level 2: Circuit board or standard parts replacement 
Firmware updates 
Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the 
monitor does not need a firmware update. 
Before returning the repaired product to the customer 
Perform an AC leakage current check on exposed metallic parts to be sure the product is safe 
to operate without the potential of electrical shock. Do not use a line isolation transformer 
during this check. 
Measurements that are not within specified limits present a possible shock hazard. You must 
check and repair the product before returning it to the customer.