Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 6
Display .................................................................................................................................................................... 6
Top .......................................................................................................................................................................... 7
TouchPad ............................................................................................................................................. 7
Lights ................................................................................................................................................... 8
Buttons, speakers, and ngerprint reader .......................................................................................... 9
Keys ................................................................................................................................................... 10
Left ....................................................................................................................................................................... 11
Right ..................................................................................................................................................................... 12
Service tag ........................................................................................................................................................... 14
3 Illustrated parts catalog .............................................................................................................................. 15
Computer major components .............................................................................................................................. 15
Display assembly subcomponents ...................................................................................................................... 18
Plastics Kit ........................................................................................................................................................... 19
Mass storage devices ........................................................................................................................................... 19
Miscellaneous parts ............................................................................................................................................. 20
4 Removal and replacement procedures preliminary requirements .................................................................... 22
Tools required ...................................................................................................................................................... 22
Service considerations ......................................................................................................................................... 22
Plastic parts ....................................................................................................................................... 22
Cables and connectors ...................................................................................................................... 22
Drive handling ................................................................................................................................... 23
Grounding guidelines ........................................................................................................................................... 23
Electrostatic discharge damage ........................................................................................................ 23
Packaging and transporting guidelines .......................................................................... 24
Workstation guidelines ................................................................................ 24
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 26
Component replacement procedures .................................................................................................................. 26
Unlocking the device and disabling Always On Remote Management (select HP devices only) ..... 26
Display assembly components (panel, bezel, webcam, microphone) ............................................. 27
Bottom cover ..................................................................................................................................... 31
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