Troubleshooting
Cause
This chapter provides strategies, procedures, and tools for troubleshooting server blade error and fault
conditions.
Methodology
General troubleshooting methodology
Procedure
1. Review the following list of symptoms:
a. Front Panel LED blinking
b. System messages on the OA
c. System Alert present on system console
d. Server blade will not power-up
e. Server blade will not boot
f. Error/Event Message received
g. MCA occurred
2. Narrow down the observed issue to the specific troubleshooting procedure required. Isolate the failure
to a specific part of the server blade to perform more detailed troubleshooting. For example:
a. Issue - Front Panel LED blinking
NOTE:
The front panel health LED flashes amber with a warning indication, or flashes red with a fault
indication.
• Look for a system alert on the OA or system console.
• Analyze the alert by using the SEL, to identify the last error logged by the server blade. Use the
iLO 3 MP commands to view the SEL, through the MP menu interface.
MP MAIN MENU:
CO: Console
VFP: Virtual Front Panel
CM: Command Menu
CL: Console Log
SL: Show Event Logs
HE: Main Help Menu
DB: Debug Shell
X: Exit Connection
[ilo3cd92b2fca24] MFG! hpiLO-> sl
Event Log Viewer Menu:
Log Name Entries % Full Latest Timestamped Entry
----------------------------------------------------------------------
---------
E - System Event 489 18 % 03 Jan 2001 00:11:17
F - Forward Progress 13251 68 % 03 Jan 2001 00:11:17
I - iLO Event 136 27 % 03 Jan 2001 03:30:04
C - Clear All Logs
84 Troubleshooting
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