Recommended action
No action necessary.
Incompatible <color>
Description
You have installed a toner cartridge that is intended for use in a different HP product model. The
product might not function correctly with this toner cartridge installed.
Recommended action
Install the correct toner cartridge for this product.
Install <color> cartridge
Description
The toner cartridge is either not installed or not correctly installed in the product.
Recommended action
Install the toner cartridge.
Invalid driver Press [OK]
Description
You are using an incorrect print driver.
Recommended action
Select the correct print driver.
Jam in Tray 1, Clear jam and then press OK
Description
The product has detected a jam.
Recommended action
Clear the jam from the tray, and then press OK.
If the message persists, contact HP support.
Load tray 1 Press [OK] for available media
Description
The tray is empty.
Recommended action
Load paper into the tray to continue printing. Press the OK button to select a different tray.
ENWW
Tools for troubleshooting
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