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HP LaserJet Pro 500 - Power subsystem; Power-on checks; Control-panel checks

HP LaserJet Pro 500
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Power subsystem
Power-on checks
When you turn on the product, if it does not make any sound or if the control-panel display is blank,
check the following items:
Verify that the product is plugged directly into an active electrical outlet that has the correct
voltage. Do not plug the product into a surge protector or power strip.
Verify that the on/off switch is in the on position.
Verify that the formatter is seated and operating correctly.
Remove any HP Jetdirect accessories or other devices, and then try to turn the product on again.
Make sure that the control-panel display is connected.
Check the two fuses on the power supply.
If necessary, replace the power supply.
If necessary, replace the DC controller.
Control-panel checks
Use the product control panel to conduct tests on the control panel LEDs, display, or buttons.
NOTE: When the menus are accessed, some of the touchscreen buttons located along the sides of the
control-panel display are not illuminated. Use the figure below to locate the Cancel
button and the
left arrow button to access the control-panel tests.
84 Chapter 2 Solve problems ENWW
draft version

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