HP M24fw User Manual

22
Function test
After repair, be sure to confirm that all functions are working.
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Table
4-1: Function test
Te Operating description Tool used Test item Operating description Tool used
HDMI test
Confirm wheth
er image displays correctly on the
monitor.
Computer or
DVD player
VGA test
Confirm whether image displays correctly on the
monitor.
Computer or
DVD player
Table
4-2: Solving common problems
Problem Possible cause Solution
Screen is blank or
video is flashing.
Power cord is disconnected. Connect the power cord.
Monitor is off. Power the power button.
NOTE: If pressing the Power
button has no effect, press
and hold the power button
for 10 seconds to disable the
Power button lockout
feature.
Video cable is improperly connected. Connect the video cable
properly.
System is in Sleep mode. Press any key on the
keyboard or move the
mouse to exit Sleep mode.
Video card is incompatible. Open the OSD menu and
select the Input Control
menu. Set Auto-
Switch Input
to Off and manually select
the input

HP M24fw Specifications

General

Color gamut	99 %
Screen shape	Flat
Pixel density	93 ppi
Backlight type	Edge LED
Display diagonal	23.8 \
Surface hardness	3H
Anti-glare screen	Yes
Display technology	LED
Native aspect ratio	16:9
Vertical scan range	48 - 75 Hz
Maximum refresh rate	75 Hz
Contrast ratio (typical)	1000:1
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	1280 x 720 (HD 720), 720 x 400, 1280 x 1024 (SXGA), 1280 x 800, 800 x 600 (SVGA), 1440 x 900, 1024 x 768 (XGA), 1600 x 900, 640 x 480 (VGA), 1680 x 1050 (WSXGA+)
HDMI version	1.4
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	20 W
Power consumption (standby)	0.5 W
Power consumption (typical)	14.3 W
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Package depth	121 mm
Package width	610 mm
Package height	399 mm
Package weight	4700 g
Tilt angle range	-5 - 25 °
Product color	Silver
Market positioning	Business
HP segment	Home

Weight and Dimensions

Depth (with stand)	177.2 mm
Width (with stand)	535.8 mm
Height (with stand)	396.8 mm
Weight (with stand)	2500 g
Depth (without stand)	34 mm
Height (without stand)	315.6 mm