Cleaning your computer ...................................................................................................................................... 25
Enabling HP Easy Clean (select products only) ................................................................................. 25
Removing dirt and debris from your computer ................................................................................ 25
Cleaning your computer with a disinfectant ..................................................................................... 26
Caring for wood veneer (select products only) ................................................................................. 27
Packaging and transporting guidelines .............................................................................................................. 27
Accessing support information ........................................................................................................................... 27
5 Removal and replacement procedures for authorized service provider parts .................................................... 29
Component replacement procedures .................................................................................................................. 29
Preparation for disassembly ............................................................................................................. 29
Bottom cover ..................................................................................................................................... 29
Battery ............................................................................................................................................... 30
Solid-state drive ................................................................................................................................ 32
Speaker, left ...................................................................................................................................... 33
Memory modules ............................................................................................................................... 34
Card reader ........................................................................................................................................ 36
Speaker, right .................................................................................................................................... 37
Heat sink ............................................................................................................................................ 38
Power connector cable ...................................................................................................................... 40
Fans ................................................................................................................................................... 41
WLAN module .................................................................................................................................... 41
USB board .......................................................................................................................................... 43
System board .................................................................................................................................... 44
IR sensor board .................................................................................................................................. 46
Touchpad ........................................................................................................................................... 47
RJ-45 door ......................................................................................................................................... 49
Display assembly ............................................................................................................................... 50
Top cover with keyboard ................................................................................................................... 57
6 Using Setup Utility (BIOS) ............................................................................................................................. 59
Starting Setup Utility (BIOS) ................................................................................................................................ 59
Updating Setup Utility (BIOS) .............................................................................................................................. 59
Determining the BIOS version ........................................................................................................... 59
Preparing for a BIOS update .............................................................................................................. 60
Downloading a BIOS update ........................................................................................... 60
Installing a BIOS update .................................................................................................. 60
7 Backing up, restoring, and recovering ........................................................................................................... 62
Backing up information and creating recovery media ........................................................................................ 62
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