HP ProCurve warranty and support
Industry-leading warranty
HP ProCurve Networking products come with warranties you would expect from HP.
•HPProCurveLifetimeWarranty
features next-business-day advance replacement
•HPProCurvewarrantyincludescoverageforthefansandpowersupplies
•SoftwarereleasenotificationuponregistrationontheMy.ProCurve.comwebsite.Limitedelectronicor
telephone support is available from HP. Refer to the HP website www.procurve.com/support for details on the
support provided and the period during which support is available. Details on the software releases provided
and the period during which software releases are available are also found at this website.
•RefertotheHPwebsitewww.procurve.com/services for details on the service-level descriptions and product
numbers. For details about services and response times in your area, please contact your local HP sales office
http://welcome.hp.com/country/us/en/wwcontact.
•RefertotheHPwebsite www.procurve.com/contact-support for details on how to contact HP ProCurve
technical support.
♦ For as long as you own the product, with next-business-day advance replacement (available in most countries). The following hardware products
have a five-year hardware warranty for the disk drive and lifetime hardware warranty (for as long as you own the product) for the rest of the
module: HP ProCurve ONE Services zl Module, HP ProCurve Threat Management Services zl Module, and HP ProCurve MSM765zl Mobility
Controller. The following hardware products and their related series modules have a one-year hardware warranty with extensions available:
HP ProCurve Routing Switch 9300m series, HP ProCurve Switch 8100fl series, HP ProCurve Network Access Controller 800, and HP ProCurve
DCM Controller. The following hardware products have a one-year hardware warranty with extensions available: HP ProCurve M111 Client
Bridge, HP ProCurve MSM3xx-R Access Points, HP ProCurve MSM7xx Mobility and Access Controllers, HP ProCurve RF Manager IDS/IPS
Systems, HP ProCurve MSM Power Supplies, HP ProCurve 1 Port Power Injector, HP ProCurve CNMS Appliances, and HP ProCurve MSM317
Access Device. Standalone software, upgrades, or licenses may have a different warranty duration. For details, refer to the ProCurve Software
License, Warranty, and Support booklet at www.procurve.com/warranty.
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