HP ProCurve warranty and support
Industry-leading warranty
HP ProCurve Networking products come with warranties you would expect from HP.
•HPProCurveLifetimeWarranty
 
 features next-business-day advance replacement
•HPProCurvewarrantyincludescoverageforthefansandpowersupplies
•SoftwarereleasenotificationuponregistrationontheMy.ProCurve.comwebsite.Limitedelectronicor
telephone support is available from HP. Refer to the HP website www.procurve.com/support for details on the 
support provided and the period during which support is available. Details on the software releases provided 
and the period during which software releases are available are also found at this website.
•RefertotheHPwebsitewww.procurve.com/services for details on the service-level descriptions and product 
numbers. For details about services and response times in your area, please contact your local HP sales office 
http://welcome.hp.com/country/us/en/wwcontact.
•RefertotheHPwebsite www.procurve.com/contact-support for details on how to contact HP ProCurve 
technical support.
♦ For as long as you own the product, with next-business-day advance replacement (available in most countries). The following hardware products 
have a five-year hardware warranty for the disk drive and lifetime hardware warranty (for as long as you own the product) for the rest of the 
module:  HP ProCurve ONE Services zl Module, HP ProCurve Threat Management Services zl Module, and HP ProCurve MSM765zl Mobility 
Controller. The following hardware products and their related series modules have a one-year hardware warranty with extensions available:  
HP ProCurve Routing Switch 9300m series, HP ProCurve Switch 8100fl series, HP ProCurve Network Access Controller 800, and HP ProCurve 
DCM Controller. The following hardware products have a one-year hardware warranty with extensions available: HP ProCurve M111 Client 
Bridge, HP ProCurve MSM3xx-R Access Points, HP ProCurve MSM7xx Mobility and Access Controllers, HP ProCurve RF Manager IDS/IPS 
Systems, HP ProCurve MSM Power Supplies, HP ProCurve 1 Port Power Injector, HP ProCurve CNMS Appliances, and HP ProCurve MSM317 
Access Device. Standalone software, upgrades, or licenses may have a different warranty duration. For details, refer to the ProCurve Software 
License, Warranty, and Support booklet at  www.procurve.com/warranty. 
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