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HP ProOne 400 User Manual

HP ProOne 400
129 pages
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Maintenance & Service Guide
HP ProOne 400 G3 20 inch All-in-One Business PC

Table of Contents

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HP ProOne 400 Specifications

General IconGeneral
Display Resolution1920 x 1080
TouchscreenOptional
ProcessorIntel Core i3, i5, i7
RAM4GB
Storage500GB HDD or 128GB SSD
GraphicsIntel HD Graphics
Operating SystemWindows 10 Pro
PortsUSB 3.0, USB 2.0, HDMI, VGA, RJ-45, audio
NetworkingEthernet, Wi-Fi, Bluetooth
AudioIntegrated stereo speakers
WebcamHD webcam
Power SupplyExternal power adapter
Weight5.83 kg (with stand)

Summary

Product Features

Overview

Introduces the HP ProOne 400 G3 All-in-One Business PC features and overall design.

Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Electrostatic Discharge Information

Explains the risks of ESD and precautions to prevent damage to computer components.

Removal and Replacement Procedures

Preparing to Disassemble the Computer

Outlines essential safety steps and procedures before opening the computer for service.

Replacing a Hard Disc Drive

Step-by-step procedure for replacing the computer's hard disc drive.

Replacing the Optical Drive

Instructions for safely removing and replacing the computer's optical drive.

Memory

Details the types of memory modules supported and how to install or remove them.

Battery

Instructions for replacing the computer's internal lithium coin cell battery.

Heat Sink

Guide to safely removing and replacing the processor heat sink assembly.

Processor

Detailed instructions for removing and installing the computer's processor.

System Board

Comprehensive guide for removing and replacing the main system board.

Display Panel

Detailed steps for removing and replacing the computer's display panel.

Computer Setup (F10) Utility

Using HP PC Hardware Diagnostics (UEFI)

HP PC Hardware Diagnostics (UEFI)

Introduces the UEFI diagnostic tool for testing computer hardware functionality.

Troubleshooting Without Diagnostics

Solving General Problems

Addresses common, non-specific computer problems and their solutions.

Solving Power Problems

Provides solutions for issues related to the computer's power supply and power management.

Solving Hard Drive Problems

Offers troubleshooting steps for errors and issues related to the hard disk drive.

Solving Hardware Installation Problems

Addresses issues that may arise when installing new hardware components.

Solving Network Problems

Provides solutions for common problems related to the computer's network connectivity.

Solving Memory Problems

Offers troubleshooting steps for issues related to the computer's memory modules.

Solving Internet Access Problems

Provides solutions for common problems preventing connection to the internet.

Solving Software Problems

Offers troubleshooting steps for issues related to software installation, configuration, and operation.

Backing Up, Restoring, and Recovering

Creating Recovery Media and Backups

Explains methods for creating system recovery media and backups for data protection.

Creating HP Recovery Media (Select Products Only)

Specific instructions for creating recovery media on select HP computer models.

Restore and Recovery

Outlines various options available for restoring the computer system to a previous state.

Recovering Using HP Recovery Manager

Step-by-step guide for using HP Recovery Manager to restore the computer.

Using the HP Recovery Partition (Select Products Only)

Instructions for performing system recovery using the dedicated HP Recovery partition.

Using HP Recovery Media to Recover

Guide on how to use created recovery media to restore the computer system.

POST Error Messages and Diagnostic Front Panel LEDs and Audible Codes

POST Numeric Codes and Text Messages

Lists and explains numeric codes and text messages displayed during Power-On Self-Test (POST).

Interpreting System Validation Diagnostic Front Panel LEDs and Audible Codes

Explains how to interpret LED patterns and audible beeps for system status and errors.

Password Security and Resetting CMOS

Resetting the Password Jumper

Detailed steps for resetting administrator and power-on passwords using a jumper.

Clearing and Resetting the BIOS

Instructions for clearing and resetting BIOS settings to factory defaults.

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