HP StoreOnce 4900 User Manual

Contents
1 Part numbers for replacement parts....................................................................5
HPE StoreOnce and HPE ProLiant documentation..............................................................................5
Accessing HPE ProLiant documentation.........................................................................................5
HPE StoreOnce 4900 44TB Backup server .........................................................................................6
HPE StoreOnce 4900 disk enclosure ..................................................................................................6
Accessing the HPE D6000 Disk Enclosure documentation............................................................6
Disk enclosure configurable parts...................................................................................................7
2 General StoreOnce maintenance activities.........................................................8
Preparing for StoreOnce maintenance activities..................................................................................8
HPE StoreOnce Remote Support....................................................................................................8
Powering off.....................................................................................................................................8
Powering on.....................................................................................................................................8
Upgrading BIOS or hardware firmware components............................................................................9
Updating firmware using the StoreOnce GUI..................................................................................9
Updating firmware using the StoreOnce CLI...................................................................................9
Upgrading StoreOnce software..........................................................................................................10
POST messages and troubleshooting................................................................................................10
Tasks that are unique to HPE StoreOnce Backup..............................................................................11
Rack stability.......................................................................................................................................11
3 Identifying problems..........................................................................................12
Example alert for a failed disk.............................................................................................................12
Using the StoreOnce GUI to identify a failed disk..............................................................................12
Viewing the Events Log.................................................................................................................12
Viewing the failed disk in the Hardware tree.................................................................................13
Using the StoreOnce CLI to identify a failed disk...............................................................................13
4 System motherboard replacement....................................................................16
StoreOnce-specific motherboard replacement information................................................................16
Motherboard spares part numbers.....................................................................................................16
DIMM locations...................................................................................................................................16
Identifying the Activation Key for the iLO4 license.............................................................................17
iLO and BIOS configuration after replacing the motherboard.............................................................17
Configuring iLO and RBSU settings..............................................................................................17
RBSU settings...............................................................................................................................18
iLO4 settings..................................................................................................................................18
5 The HP p1228 RAID controller..........................................................................19
The p1228 RAID card in a StoreOnce 4900 server............................................................................19
HP p1228 spares part numbers....................................................................................................19
Location of the HP p1228 RAID cards (server rear view).............................................................20
HP p1228 RAID card ports............................................................................................................20
Identifying a RAID controller failure....................................................................................................20
Replacing the HP p1228 controller.....................................................................................................20
6 RAID cache module and SuperCapacitor failures.............................................23
About the SuperCapacitor and RAID cache module..........................................................................23
Replacing the RAID cache module and SuperCapacitor....................................................................23
7 Replacing Fibre Channel cards.........................................................................25
VTL over Fibre Channel .....................................................................................................................25
StoreOnce Catalyt over Fibre Channel...............................................................................................25
8 Disk enclosures.................................................................................................26
Disk enclosure components................................................................................................................26
Contents 3

HP StoreOnce 4900 Specifications

General

Brand	HP
Model	StoreOnce 4900
Category	Server
Language	English