4 System motherboard replacement
StoreOnce-specific motherboard replacement information
IMPORTANT: If the status of the cache module on the failed motherboard is OK, transfer it to
the replacement motherboard. When replacing the motherboard make sure that all items on the
old motherboard are re-installed on the replacement motherboard, for example the SAS cables
that connect to the internal disks in the server.
For all HPE StoreOnce Backup models, refer to the appropriate ProLiant Maintenance and Service
Guide for detailed instructions on replacing the motherboard.
The following tasks are specific to HPE StoreOnce Backup:
• Update iLO4 IP details.
• Update BIOS IDs on all products.
• Reinstate iLO4 licences on all products
• Run the StoreOnce CLI command, hardware show firmware node, to check that the
firmware on the new motherboard is correct and run the StoreOnce CLI command, hardware
update firmware node with appropriate parameters to update it, if necessary.
• After power up, it is necessary to re-write warranty serial numbers into BIOS. For assistance
contact HPE Support at www.hpe.com/support/hpesc.
CAUTION: When you reinstall cards after replacing the motherboard, be sure to install each
card in its original slot, as shown in the rear view drawing.
More information
HPE StoreOnce 4900 Backup system (page 35)
Motherboard spares part numbers
The motherboard for the HPE StoreOnce 4900 Backup is the DL380p IVB motherboard with sub
pan, spares part number 732143-001. See the DL380p G8 Maintenance and Service Guide for
more information about replacing the motherboard.
DIMM locations
DIMM slots are numbered sequentially (1 to 12) for each processor. The supported AMP modes
use the letter assignments for population guidelines.
Figure 1 DIMM locations
16 System motherboard replacement
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