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3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model

description provided on the service tag.

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components

and parts are needed.

(4) Model description: This is the number used to locate documents, drivers, and support for

the computer.

(5) Warranty period: This number describes the duration of the warranty period for the computer.

14 Chapter 3 Illustrated parts catalog

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HP TOUCHSMART TX2 Specifications

General

RAM	4 GB DDR2
Resolution	1280 x 800
Graphics	ATI Radeon HD 3200 Graphics
Operating System	Windows Vista Home Premium
Battery	6-cell Lithium-Ion Battery
Wireless	802.11a/b/g/n
Bluetooth	Bluetooth 2.0
Storage	320GB HDD
Display	12.1" WXGA High-Definition HP BrightView Display
Optical Drive	LightScribe SuperMulti 8X DVD±RW with Double Layer Support
Webcam	HP Webcam