HP Z238

Hard drives and optical disc drives ................................................................................................... 43
Handling hard drives ....................................................................................................... 43
Removal and replacement tips ....................................................................................... 43
Drive installation and cabling scenarios ......................................................................... 44
SATA cable connection guidelines ................................................................ 44
Memory .............................................................................................................................................. 44
Supported DIMM congurations ..................................................................................... 44
BIOS errors and warnings ............................................................................................... 44
DIMM installation guidelines .......................................................................................... 44
DIMM installation order .................................................................................................. 45
Power supply ..................................................................................................................................... 46
Power supply specications ........................................................................................... 46
Power consumption and heat dissipation ...................................................................... 46
Resetting the power supply ............................................................................................ 46
System board .................................................................................................................................... 47
System cabling ................................................................................................................ 47
4 Diagnostics and troubleshooting .................................................................................................................. 48
Contacting support .............................................................................................................................................. 48
Locating ID labels ................................................................................................................................................ 49
Locating warranty information ........................................................................................................................... 49
Diagnosis guidelines ............................................................................................................................................ 49
Diagnosis at startup .......................................................................................................................... 49
Diagnosis during operation ............................................................................................................... 50
Troubleshooting checklist ................................................................................................................................... 50
HP troubleshooting resources and tools ............................................................................................................. 51
Online support ................................................................................................................................... 51
HP Support Center .......................................................................................................... 51
HP Chat Support .............................................................................................................. 51
Customer Advisories, Customer and Security Bulletins, and Customer Notices ........... 51
Product Change Notications ....................................................................... 52
Helpful hints ...................................................................................................................................... 52
At startup ........................................................................................................................ 52
During operation ............................................................................................................. 52
Customer Self Repair ...................................................................................................... 53
More troubleshooting options ........................................................................................ 53
Troubleshooting scenarios and solutions ........................................................................................................... 54
Solving minor problems .................................................................................................................... 54
Solving hard drive problems ............................................................................................................. 55
Solving printer problems ................................................................................................................... 56
Solving display problems .................................................................................................................. 57
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