◦
Launches DST Smart tests for both SATA and SAS drives
◦
Many other tests and diagnostics
●
Diagnostic Failure Code Output – A unique warranty code is generated for each failure which can
be used to validate diagnostic use for a specific system
●
Easy to use - uses similar user interface as previous field diagnostics, HP Insight Diagnostics
●
True End2End diagnostics – same diagnostics modules used in factory
●
Easy to obtain:
◦
Download from Web
◦
Bootable via USB flash drive, DVD, or CD
◦
Included with restore media
Please run Vision diagnostics on supported products when attempting to troubleshoot system issues.
Overview
The HP Vision Diagnostics utility lets you view information about the hardware configuration of the
workstation and perform hardware diagnostic tests on subsystems. The utility simplifies the process of
effectively identifying, diagnosing, and isolating hardware issues.
Invoke HP Vision Diagnostics to display the Survey tab. This tab shows the current configuration of the
workstation. From the Survey tab, you can access several categories of information about the
workstation. Other tabs provide additional information, including diagnostic test options and test results.
Use HP Vision Diagnostics to determine if the system recognizes all the devices installed on the
workstation and if the devices function properly. HP recommends that you run these tests after you
install or connect new devices.
You can save the information from each diagnostic screen to an HTML file. You should run tests, save
the test results, and print them so that you have a report available before placing a call to the Customer
Support Center.
NOTE: HP Vision Diagnostics may not detect third-party devices..
156 Chapter 6 Diagnostics and troubleshooting ENWW
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