Review the Component touchpoints.
About this taskAbout this task
To access components and perform certain upgrade, maintenance, or service procedure, you must perform one or more of the procedures
described in this section.
SubtopicsSubtopics
Server data backupServer data backup
Power down the serverPower down the server
Removing the chassis coverRemoving the chassis cover
Remove the front bezelRemove the front bezel
Open the chassisOpen the chassis
Close the chassisClose the chassis
Power up the serverPower up the server
Server data backupServer data backup
To avoid data loss, make sure to back up all server data before installing or removing a hardware option, performing a server maintenance,
or a troubleshooting procedure.
Server data in this context refers to information that may be required to return the system to a normal operating environment after
completing a hardware maintenance or troubleshooting procedure. This information may include:
User data files
User account names and passwords
Application settings and passwords
Component drivers and firmware
TPM recovery key/password
BIOS configuration settings—Use the backup and restore function in UEFI System Utilities. For more information, see the UEFI user
guide (https://www.hpe.com/info/UEFI-manualshttps://www.hpe.com/info/UEFI-manuals).
Custom default system settings
Security passwords including those required for power-on and BIOS admin access, persistent memory, and Server Configuration
Lock (for HPE Trusted Supply Chain servers)
Server serial number and the product ID
iLO-related data—Use the iLO backup and restore function. For more information, see the iLO user guide
(https://www.hpe.com/support/ilo6https://www.hpe.com/support/ilo6).
iLO license
Customer iLO user name, password, and DNS name
iLO configuration settings
For servers managed by HPE GreenLake for Compute Ops Management , make sure that you have your HPE GreenLake account ID. For
more information, see HPE GreenLakeHPE GreenLake for Compute Ops Management Getting Started Guide for Compute Ops Management Getting Started Guide .
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