HPRT KP806 User Manual

KP806 User Manual
Rev.1.0
22
5.3 Troubles Occur During Printing
5.4 Problems Emerge During the Paper Cutting Processes
Problem description
Probable reason
Resolution
Cutter jam, the
movable cutter
cannot back
Cutter abrasion,
insufficient cutting
replace the cutter
Worm gear and worm
wheel abrasion
Replace the worm gear and worm wheel
Motor burnt
Replace the motor
Paper scraps
Clean the paper scraps on the transmission system
Insufficient cutting
Cutter edge abrasion,
paper too thick
Replace the cutter
Paper jam
Thermal printer head
over heat
Reduce the density of printing
Driving too fast
Reduce the printer speed to the limit of thermal printer
head
Wrong paper feeding
position
Put the paper parallel with the paper mount and insert
into the space between platen roller and the thermal
printer head
Problem description
Probable reason
Solution
Coloured stripe in the
paper
Paper near end
Reinstall the roll paper
Blurred printing or spot
Incorrect roll paper installation
Check if the roll paper is installed
Unqualified roll paper
Use recommended thermal roll
paper
Dirty thermal head or print
roller
Clean the thermal head or print
roller
Low print density
Increase the print density level
Paper Jam
Paper strike
Open the printer cover, check the
paper path and remove jammed
paper
Vertical print words
missing
Dirty thermal head or print
roller
Clean the thermal head or print
roller
Thermal head damaged
Contact your dealer for assistance

HPRT KP806 Specifications

General

Brand	HPRT
Model	KP806
Category	Printer
Language	English