TP801/TP805/TP806 User Manual
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6.4 Problems emerge during the paper cutting processes
Cutter jam, the movable
cutter cannot back
Cutter abrasion, insufficient
cutting
Worm gear and worm wheel
abrasion
Replace the worm gear and worm wheel
Clean the paper scraps on the transmission system
Cutter edge abrasion, paper
too thick
Thermal printer head over
heat
Reduce the thermal printer head heating power
Reduce the printer speed to the limit of thermal printer head
Wrong paper feeding
position
Put the paper parallel with the paper mount and insert into the
space between platen roller and the thermal printer head
6.5 Removing Jammed Paper
Do not touch the thermal print head because it becomes very hot after printing.
Turn the printer off and press the cover open button.
Remove jammed paper, reinstall the roll, and close the cover.