Web and Data 110
Web and Data
The following topics address your phone’s data connections, the built-in Web browser, and
connections to your computer. Additional data-related features can be found in Accounts and
Messaging, Apps and Entertainment, and Tools and Calendar.
Data Services – 4G LTE and 3G Networks
You are ready to start enjoying the advantages of data services with Virgin Mobile. This section
will help you learn the basics of using your data services, including managing your user name,
launching a data connection, and navigating the Web with your phone.
When you turn on phone for the first time, it is automatically set up to use 4G LTE (if available in
your area) or 3G for data connection.
Important: Certain data services requests may require additional time to process. While your
phone is loading the requested service, the touchscreen may appear unresponsive when in fact
they are functioning properly. Allow the phone some time to process your data usage request.
Launch a Web Connection
Launching a Web connection is as simple as opening the browser on your phone.
● Touch > . Your data connection starts and you see the home page. You can
change the default home page. See Set Browser Options.
● Touch > > Mail or Messages. Open a message with a Web page link and then
touch it.
Note: Additional browser options, such as Google Chrome™, may also be available on your
phone.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of
the screen. The following symbols are used:
● Your phone is connected to the 4G LTE network. When the arrows are white, your
phone is transferring data (for example, when you are opening a Web page). When the
arrows are gray , your phone is connected to the network but is not currently
transferring data (for example, when you are viewing a Web page that is completely
open). In either state, you can receive incoming calls.
● Your phone is connected to the 3G network. When the arrows are white, your phone
is transferring data (for example, when you are opening a Web page). When the arrows
are gray , your phone is connected to the network but is not currently transferring data
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