Phone Calls 46
3. Touch .
Note: If you’ve enabled but forgotten your lock password or lock pattern, you can still make
emergency calls by touching Emergency call on the screen.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available.
When you place an emergency 911 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or more to determine and report your
approximate location.
Important: Always report your location to the 911 operator when placing an emergency call.
Some designated emergency call takers, known as Public Safety Answering Points (PSAPs),
may not be equipped to receive GPS location information from your phone.
Make International Calls
When placing international calls, plus code dialing automatically adds the international dialing
code for your location (for example, 011 for international calls made from the U.S.).
Note: In Settings > Call > Plus code dialing, make sure the North American dialing option is
selected.
Note: To call someone in your contacts list, the stored phone number needs to have a "+" sign
followed by the country code, area code, and phone number.
1. Touch > .
2. You can:
Enter the first few letters of a contact name, and then touch a contact to call.
If you don’t have the number stored, touch and hold the zero key until a "+" sign
appears. Then enter the country code, area code, and phone number, and touch
Call.
3. The Phone dialer automatically adds your international dialing code to the number.
Note: The Phone dialer dials as is and doesn’t automatically add your international access code
when you dial a phone number that has a "+1" in front or when there’s no plus sign in front of
the number.
Important: International calls may incur may incur additional fees. Call Virgin Mobile customer
support at 1-888-322-1122 for details.
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