Settings 186
Note: A factory reset may not permanently erase all data from your phone, including personal
information.
Reset Your Phone via Settings
1. With two fingers, swipe down from the status bar, and then touch > Backup & reset
> Reset phone.
2. If you also want to delete media and other data on your phone, select Erase all data.
3. Touch OK. If you’ve set up a screen lock, you’ll be asked to enter the screen lock before
you can proceed.
4. Touch OK to confirm. Your phone will power down and reset itself, which may take up to
10 minutes.
Once the phone has reset, it will run through the Hands Free Activation and update processes
again. When finished, you will see the Welcome screen and Setup application. See Complete
the Setup Application to start over.
Reset Your Phone Using the Phone Keys
If you can’t turn your phone on or access Settings, you can still perform a factory reset by using
the hardware buttons on your phone.
1. With the phone turned off, press and hold the Volume down button, and then press the
Power button.
2. When the phone’s display turns on, release the power and volume buttons.
3. Use the volume button to select FACTORY RESET, and then press the Power button.
All data on your phone will be deleted.
Note: A factory reset may not permanently erase all data from your phone, including personal
information.
Transfer Content
The Transfer content options let you transfer content from a previous device to your new phone.
See Transfer Content to Your New Phone for details.
Display, Gestures & Buttons Settings
Adjusting your phone’s display, gestures and buttons settings not only helps you see what you
want, it can also help increase battery life.
Auto-rotate Screen
By default, the screen orientation automatically changes when the phone is rotated. To disable
automatic screen orientation:
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