Sprint Worldwide Wireless Service 210
or receive calls on your phone. Contact Sprint
Customer Service to obtain the PIN Unblocked
Key (PUK) code. Sprint sets the default to PIN
off; if you elect to enable the PIN then you will
need to contact Sprint for the default PIN and
PUK.
Your SIM Card is not being detected. Please
check to ensure that you have inserted the
SIM Card.
Please check your SIM card to make sure it is
properly inserted.
Contact Sprint for Assistance with International
Service
If you experience any issues with voice or data services while outside of the United States,
Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try
the following actions:
● First try powering your phone off and then back on; this will force your phone to
reregister with the network.
● Try manually selecting another network. Information for selecting networks can be found
in the phone guide.
If neither of these actions resolves your issue, you will need to contact customer service (see
below). When calling to report an issue, the following information will be beneficial in trying to
resolve your issue as quickly as possible:
● Your wireless phone number.
● The city and country you are traveling in.
● Any error message that displays on your phone or that you heard when trying to place a
call.
● If the issue is with data, were you able to place voice calls?
● If the issue is with voice service, were you able to access data?
Please call the numbers below if you need assistance:
While in the United States: Call 1-888-226-7212.
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