Huawei AR530 Series - User Terminals in the same VLAN Cannot Ping each Other

3.8.1 User Terminals in the Same VLAN Cannot Ping Each Other
Fault Description
User terminals in the same VLAN cannot ping each other.
Procedure
Step 1 Check that the interfaces connected to the user terminals are in Up state.
Run the display interface interface-type interface-number command in any view to check the
status of the interfaces.
l If the interface is Down, rectify the interface fault.
l If the interface is Up, go to Step 2.
Step 2 Check whether the IP addresses of user terminals are in the same network segment.
l If they are in different network segments, change the IP addresses of the user terminals.
l If they are in the same network segment, go to Step 3
Step 3 Check that the MAC address entries on the Router are correct.
Run the display mac-address command on the Router to check whether the MAC addresses,
interfaces, and VLANs in the learned MAC address entries are correct. If the learned MAC
address entries are incorrect, run the undo mac-address mac-address vlan vlan-id command
on the system view to delete the current entries so that the Router can learn MAC address entries
again.
After the MAC address table is updated, check the MAC address entries again.
l If the MAC address entries are incorrect, go to Step 4.
l If the MAC address entries are correct, go to Step 5.
Step 4 Check that the VLAN is properly configured.
l Check the VLAN configuration according to the following table.
Check Item Method
Whether the
VLAN has been
created
Run the display vlan vlan-id command in any view to check whether
the VLAN has been created. If not, run the vlan command in system
view to create the VLAN.
Huawei AR530&AR550 Series Industrial Switch Routers
Configuration Guide - Ethernet Switching 3 VLAN Configuration
Issue 01 (2014-11-30) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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