Huawei SUN2000-8K-LC0 Series - Page 106

Alarm ID Alarm
Name
Alarm
Severity
Possible Causes Troubleshooting
2065 Upgrade
Failed or
Version
Mismatc
h
Minor The upgrade does not
complete normally.
Cause ID = 1–4, 7
● 1. The software and
hardware of the main
controller do not match.
● 2: The main and
auxiliary controller
software versions do not
match.
● 3: The monitoring and
power controller
software versions do not
match.
● 4: The upgrade fails.
● 7: The optimizer
upgrade fails.
1. Perform an upgrade again.
2. If the upgrade fails for
multiple times, contact your
dealer or technical support.
61440 Monitori
ng Unit
Faulty
Minor Cause ID = 1
● The ash memory is
insucient.
● The ash memory has
bad sectors.
Turn o the AC output switch
and DC input switch, and then
turn them on after 5 minutes. If
the fault persists, replace the
monitoring board or contact
your dealer technical support.
2067 Faulty
Power
Collector
Major Cause ID = 1
The power meter is
disconnected.
1. Check that the congured
power meter model is the
same as the actual model.
2. Check that the
communications parameters
for the smart power sensors
are the same as the device
RS485 congurations.
3. Check whether the smart
power sensor is powered on
and whether the RS485
communications cable is
connected.
SUN2000-(8K, 10K)-LC0 Series
User Manual 8 System Maintenance
Issue 01 (2023-09-15) Copyright © Huawei Digital Power Technologies Co., Ltd. 99