Huawei SUN2000 M5 Series User Manual

Alarm
ID
Alarm
Name
Alarm
Severity
Possible Causes Troubleshooting
2064 Device
fault
Major Cause ID = 1–5, 7–
12
An unrecoverable
fault occurs on a
circuit inside the
inverter.
Turn o the AC output switch and DC
input switch, and then turn them on
after 5 minutes. If the alarm persists,
contact your dealer or Huawei technical
support.
NOTICE
Cause ID = 1: Perform the preceding
operations when the PV string current is less
than 1 A.
2065 Upgrade
failed or
version
mismatch
Minor Cause ID = 1–4, 7
The upgrade is not
completed
normally.
1. Perform an upgrade again.
2. If the upgrade fails several times,
contact your dealer or Huawei
technical support.
61440 Faulty
monitorin
g unit
Minor Cause ID = 1
● The ash
memory is
insucient.
● The ash
memory has bad
sectors.
Turn o the AC output switch and DC
input switch, and then turn them on
after 5 minutes. If the alarm persists,
replace the monitoring board or contact
your dealer or Huawei technical support.
2067 Faulty
power
collector
Major Cause ID = 1
The power meter is
disconnected.
1. Check whether the congured power
meter model is the same as the
actual model.
2. Check whether the communications
parameters of the power meter are
the same as the RS485
congurations
of the inverter.
3. Check whether the power meter is
powered on and whether the RS485
communications cable is connected.
SUN2000-(12KTL-25KTL)-M5 Series
User Manual 8 Maintenance
Issue 03 (2023-02-15) Copyright © Huawei Digital Power Technologies Co., Ltd. 73

Huawei SUN2000 M5 Series Specifications

General

Max Efficiency	98.6%
Max Input Voltage	1100 V
MPPT Operating Voltage Range	200 V - 1000 V
Operating Temperature Range	-25°C to +60°C
Communication	RS485, 4G (optional)