8 Troubleshooting
8.1 Troubleshooting schedule
Problem Possible cause Step Troubleshoot
Action
The product does not
activate.
The battery is miss-
ing.
1
Make sure the battery is installed
correctly.
Install a battery.
The battery is defec-
tive.
1
Press the button on the battery
and check battery error state.
Replace the battery.
The safety key is in
position 0.
1
Make sure the safety key is in
position 1.
Turn the safety key to posi-
tion 1.
The relay is defec-
tive. 1
Make sure there is a click sound
when the ON/OFF button is
pressed.
Replace the battery control
plate.
Wiring fault.
1
Check connector to handle. Connect correctly or re-
place if defective.
2
Check wiring according to wiring
diagram
Replace defective wiring.
The control panel is
defective.
1
Do a visual inspection. Replace the control board if
defective.
The main controller
unit is defective.
1
No troubleshooting possible. Replace the control unit if
defective.
The product does not
start, the warning in-
dicator does not
come on.
The microswitch in
the handle is defec-
tive.
1
Examine the microswitch. Make
sure there is a click sound when
the motor brake handle is press-
ed down.
Replace the motor control
box if defective.
Wiring fault.
1
Check wiring according to wiring
diagram.
Replace defective wiring.
The main controller
unit is defective.
1
No troubleshooting possible. Replace the control unit if
defective.
361 - 001 - Troubleshooting - 35