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Hyena TREK FX+ - User Manual

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Assist system
(
Gen. 2
)
25/32kmh / 20mph
ELECTRIC
BICYCLE
Owner’s manual
365
FX+/Dual Sport+
EN-GB
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Summary

Important Safety Information

Read Owners Manuals and Understand Components

Ensure understanding of manual details, proper use, maintenance, and disposal of electrical components.

Prioritize Safety and Road Awareness

Check bicycle for defects, be aware of other road users, and adhere to use conditions.

Special Care for Electric System Components

Avoid high-pressure washers; handle Li-Ion batteries with care to prevent fire risks.

Proper Battery Maintenance Procedures

Follow instructions for charging, storage, and handling to prevent damage and ensure longevity.

Safe E-bike Transportation Guidelines

Be aware of vehicle load capacity and respect local laws regarding e-bike transport.

Compliance with Local E-bike Regulations

Understand and obey local rules for e-bike usage, including age and equipment requirements.

Scheduled Maintenance and Professional Servicing

Regular visits to your bike shop ensure proper maintenance and address any questions.

Introduction to the Assist System

Important Safety Notices and Warnings

Read all warnings carefully; do not modify components; consult retailer for concerns or suspected damage.

General Safety Precautions for E-bikes

Follow basic precautions, supervise children, avoid touching terminals, check cords for damage.

Specific Riding Safety Guidelines

Familiarize yourself with the e-bike, start with low assist, avoid distractions, and adhere to speed limits.

Assist System Activation and Cornering Warnings

Riding support activates upon pedaling; avoid high assist levels in sharp corners.

Assist System Components Overview

Identification of System Parts

Overview of key components including motor, console, battery charger, sensor, controller, and battery.

Drive Unit and Motor Information

Motor Safety and Handling Precautions

Avoid impacts, modifications, and obstructions; be aware of motor heating after riding.

Hub Motor Technical Specifications

Details on model, voltage, power, torque, operating/storage temperatures, and protection rating.

Battery Handling and Safety

Battery Warnings and Precautions

Inspect for damage, turn off system when not in use, avoid impacts, and handle damaged batteries with extreme care.

In-tube Battery Safety Procedures

Prevent impacts, avoid contact with leaked fluid, store in dry environments, and prevent short circuits.

In-tube Battery Technical Specifications

Details on voltage, capacity, energy, operating/storage temperatures, and protection rating.

Assist System Operation and Console

Console Overview and Controls

Familiarize with console buttons (UP, DOWN, Power) and indicators for system operation.

Console Technical Specifications

Details on operating/storage temperatures, protection rating, and weight.

Operating the Assist System

System Power On;Off Procedures

Learn how to turn the assist system on and off using the power button.

Choosing Assist Levels for Riding

Understand and select assist levels 0-3 for different riding conditions and support.

Understanding Charge Level Indicators

Interpret the LED indicators on the console to gauge battery capacity and charging status.

Using Walk Assistance Mode

Learn how to engage walk assistance for easy bike pushing, with safety precautions.

E-bike Light Operation

Instructions for turning front and rear lights on/off via the assist system.

Optional Range Extender

Range Extender Component Overview

Identification of parts for the optional range extender, including mounting plate and battery.

Range Extender Technical Specifications

Details on voltage, capacity, energy, operating/storage temperatures, and protection rating.

Mounting the Range Extender Kit

Step-by-step guide for installing the mounting plate and connecting the downtube cable.

Installing the Range Extender Battery

Instructions for physically and electrically attaching the range extender battery to the e-bike.

Removing the Range Extender Battery

Step-by-step instructions for safely detaching and removing the range extender from the mounting plate.

Bottle Cage Adapter Installation

Mounting the Bottle Cage Adapter

Guide to attaching the bottle cage adapter to the mounting plate.

Removing the Bottle Cage Adapter

Instructions for detaching the bottle cage adapter from the mounting plate.

Charging the E-bike Battery

General Charging Safety Guidelines

Charge indoors at room temperature, do not leave unattended, and inspect for damage before charging.

Charger Usage and Warnings

Use only genuine chargers; avoid children's access, keep dry, and do not use travel converters.

Socket, Power Cord, and Earthing Safety

Ensure proper connection, avoid excessive tension on cords, and understand earthing importance.

Identifying and Responding to Malfunctions

Recognize symptoms like heat, smoke, or damaged plugs and contact retailer.

Charger Technical Specifications

Details on charging current, input voltage, frequency, output voltage, and charging time.

Battery Charging Indicator Lights

Understand the charger's LED indicators for charging status (red) and full charge (green).

Battery Charging Procedure Steps

Follow steps for connecting the charger, plugging into the socket, and confirming charge completion.

Charging the Range Extender

Dual and Separate Range Extender Charging

Instructions for charging both batteries or the range extender independently.

Estimated Range Extender Charge Times

Approximate times for charging the single battery and with the range extender installed.

Storage and Transportation

Proper E-bike Storage Guidelines

Store in dry, ventilated areas away from heat/flammables; protect from moisture and sunlight.

Battery Charging for Storage

Charge battery to 80% for storage; check and recharge if below 30% every six months.

E-bike Transportation Safety

Be aware of vehicle load limits, transport undamaged batteries by road, and check airline regulations.

Troubleshooting Common Issues

Resolving System Power and Assistance Issues

Troubleshoot power-on failures, lack of assistance, and light illumination problems.

Addressing Battery Energy Loss

Identify causes for rapid battery energy loss, such as age or ambient temperature effects.

Resolving Charging and LED Indicator Problems

Troubleshoot battery charging failures and issues with the charger's LED indicator.

Cleaning and Disposal

Safe E-bike Cleaning Procedures

Avoid electric shock; do not immerse in water or use high pressure; clean with a damp cloth.

Environmentally Friendly Disposal Guidelines

Dispose of e-bike components and batteries separately according to local regulations.

Hyena TREK FX+ Specifications

General IconGeneral
BrakesHydraulic Disc Brakes
DisplayLCD Display
LightsIntegrated Front and Rear Lights
FrameAluminum
Top Speed20 mph (Class 2 e-bike)
SuspensionFront Suspension
Pedal Assist Levels5