2 MX3630-01 Rev. J SlideDriver/SlideDriver 50VF Series © 2019 www.hysecurity.com
Contact Information
Qualied HySecurity distributors are experienced and trained to assist in resolving any problems. For the name
of a qualied distributor near you, call HySecurity at 800-321-9947.
Before contacting your distributor or HySecurity Technical Support, obtain the serial number of your operator.
For information about HySecurity training for installers, maintenance personnel, and end users, refer to the
company website at www.hysecurity.com.
Notices and Bulletins
Installers should visit HySecurity’s online Technical Support page at www.hysecurity.com or contact HySecurity
prior to installing product to make sure they have received the most up-to-date information.
Supplemental Documents
The product literature is comprehensive and contains information needed to plan, install, operate and maintain
your gate operator. Additional general information concerning HySecurity gate operators can be obtained
from the following:
• The gate safety section of the HySecurity website contains published materials regarding industry
changes due to UL 325 - 2016 requirements involving external entrapment protection sensors.
• Links to the product catalogs, product order form, operator manuals, operator software downloads,
technical support bulletins and other useful information.
• S.T.A.R.T. User’s Guide (D0049) - Smart Touch Analyze and Retrieve Tool - details the extensive
software, diagnostic and troubleshooting capabilities of the Smart Touch Controller board.
• DC Power Supply with HyCharger DC, supplement
• AC Power Supply with HyInverter AC, Installation and Reference Manual
• Technical Bulletins (as applicable).
NOTE: Technical Bulletins are automatically issued to registered users of HySecurity products. The product
warranty registration card can be lled out online at www.hysecurity.com.
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